Business Details
About
Car DealerTire ShopAuto Body ShopUsed Car DealerAuto Repair ShopUsed Truck DealerOil Change Service StationCar Leasing ServiceElectric Vehicle Charging Station
We've erased the reasons you dread visiting a dealership. We provide the Best Price from the start so there is no uncomfortable negotiating or worrying if you got the best deal. Our sales process is easy and efficient. We offer everything you need in a dealership, New and Used Vehicle Sales, Service, Parts and Body Shop. Our vast selection and ability to sell and service 12 different vehicle brands naturally creates more options for you. You are the reason Al Serra Auto Plaza exists. Often, the simplest gestures create the greatest and most memorable impressions. And so, we are honest. We're never pushy. We are upfront and transparent. We ask. We listen. We hear. We take the extra step to make your experience at Al Serra extra special.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
5,169 reviews
5 stars
4,332
4 stars
314
3 stars
126
2 stars
85
1 star
312
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with salespeople being described as friendly, knowledgeable, and attentive throughout the purchasing process.
Smooth Transactions
Many customers reported that the car buying experience was smooth and efficient, with several mentioning quick processing times and minimal hassle.
Sales Staff Expertise
Customers frequently praised the sales staff for their product knowledge and ability to match clients with suitable vehicles, often going above and beyond to meet needs.
Positive Experiences
Overall, the majority of reviews reflect a high level of satisfaction with the purchasing experience, with many customers expressing a willingness to return and recommend the dealership.
Service Department Issues
Some reviews indicated dissatisfaction with the service department, particularly regarding diagnostic accuracy and customer service during vehicle servicing.
- KGKevin G1 day ago5.0I recently had my 2023 Chevy Silverado 1500 serviced at the Sl Serra Auto Plaza in Grand Blanc. Dennis Sauve was my service advisor. Dennis was very friendly, courteous and efficient. I would highly recommend his services to anyone.
- MOMark Oliver5 days ago5.0We had an excellent experience with Chris Bonner (Sales) from beginning to end. He was professional, attentive, and demonstrated a genuine servant’s heart throughout the process. He took the time to understand our needs, communicated clearly, and ensured our experience was handled with care and integrity. We noticed a chip in the windshield during a test drive; the dealership addressed it promptly and repaired it at no charge. That level of accountability and customer service truly stood out. We appreciate the way this team stands behind their work and would confidently recommend this dealership to others.
- MMMackinacJan 12, 20265.0Looked all over for an '11', but could not find. You will have to read it hear. Josh, and his service team are '11's' in my book. They do great work, and go above and beyond. The place for your Honda service work, hands down!!
- JRJanet RiethmeierJan 11, 20265.0My sales representative, Gregg Winnie, was friendly and professional. He was very attentive and thorough in finding a vehicle for me. He made the process of my purchase easy from the paperwork to going over my vehicle’s features at the time of delivery. I would definitely refer my friends and family to him.
- JHJill HJan 10, 20265.0Bryan Pullen was knowledgeable, kind and thorough. He was very attentive to our needs and wants and didn’t pressure us in any way. He was patient while answering all our questions and informed us of the important information that we didn’t know to ask about. Hands down the best car salesman we’ve ever dealt with. Will absolutely recommend to friends and family.
Frequently Asked Questions About Al Serra Auto Plaza
Where is Al Serra Auto Plaza located?
Al Serra Auto Plaza is located at 6061 S. Saginaw Rd, Grand Blanc, MI 48439, USA.
What are the operating hours of Al Serra Auto Plaza?
Al Serra Auto Plaza is open Monday to Friday from 9 AM to 6 PM, Saturday from 9 AM to 3 PM, and closed on Sundays and certain holidays.
What types of services does Al Serra Auto Plaza offer?
Al Serra Auto Plaza offers new and used vehicle sales, service, parts, body shop services, oil changes, car leasing, and electric vehicle charging.
Does Al Serra Auto Plaza have a car wash and car rental services?
Yes, Al Serra Auto Plaza offers car wash and car rental services.
What is the phone number to contact Al Serra Auto Plaza?
You can contact Al Serra Auto Plaza by phone at +1 810-202-0264.
Are there any nearby car dealerships to Al Serra Auto Plaza?
Yes, nearby car dealerships include Brooke Henderson-Al Serra, Subaru of Grand Blanc, and Al Serra Used Vehicle Center, which provide more vehicle options.
Where can I find nearby auto body or tire shops near Al Serra Auto Plaza?
Nearby auto body and tire shops include Belle Tire, Al Serra Body Shop, and Budget Auto Glass Inc, offering tire services and auto body repairs.
What nearby facilities can assist with car rentals around Al Serra Auto Plaza?
Enterprise Rent-A-Car and Alamo car rental agencies are located nearby for convenient car rental services.
Is there a convenient pharmacy near Al Serra Auto Plaza?
Yes, Walgreens is located nearby, providing pharmacy services and convenience store items.
Are there any nearby places for food or day care near Al Serra Auto Plaza?
Yes, Papa John's Pizza offers food nearby, and Kreative Kidz Zone Learning Center provides day care and preschool services in the vicinity.