Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Gaylord, MI believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Location
Hours
Reviews
4.2
142 reviews
5 stars
100
4 stars
12
3 stars
9
2 stars
5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Wash Quality
Feedback on wash quality was mixed; while some customers were satisfied with the cleanliness, others reported issues with dirt remaining on vehicles and inadequate drying.
Equipment Issues
Several reviews mentioned problems with vacuums and drying equipment, indicating a need for maintenance and improvement.
Membership Value
Customers appreciated the value of the membership options, especially for frequent users, but some felt the pricing was high for the service received.
Damage Complaints
A few customers reported damage to their vehicles during the wash, leading to dissatisfaction and concerns about accountability.
- TTTempJan 3, 20265.0Antenna broke and the manager? Helped me get a new one very fast from O’Reillys. Give that man a raise asap
- THTom HerbJan 1, 20265.0Manager went way above anything I've ever seen at at car wash ...removing all the Ice from my tailgate so it could go back on track in 10 degree weather Truly Incredible Service
- DWDeven WilsonDec 18, 20251.0I just got my truck less than a month ago took it through the wash and it wouldn't give me enough time to straighten my tires out and ripped my cv axle.. thanks for cleaning my truck for 32 bucks and I have to pay 550 to get my axle fixed
- PBParker BoselDec 7, 20255.0Came thru last night. This car wash pretty cool compared to most. Van came out very shiny after going through. Layd working was super freindly. Wouldn't mind coming back next time I'm in the area. From the UP
- CCcvanco65Nov 15, 20255.0I closed my membership due to moving out of state, but Jamez told me he’d honor one more wash. I appreciate his willingness to do so. It’s just another reason I was happy to be a member. Great customer service!
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Gaylord, MI?
Tommy's Express® Car Wash is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 1377 W. Main St., Gaylord, MI 49735, USA.
What car wash services and products does Tommy's Express® offer?
They offer services including free vacuums, free mat washers, and an interior detailing kit. Products include Rainbow Coat foam, Body Wax, Tommy Guard® protective shine, Red Hot Cleanser foam, and Tire Shine gloss coating.
Does Tommy's Express® Car Wash offer a membership program?
Yes, customers can experience their unlimited membership program by downloading the TommyClub App and signing up.
What payment options are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Discover, MasterCard, and Visa.
How can I contact Tommy's Express® Car Wash in Gaylord, MI?
You can contact them by phone at +1 989-217-6171 or by email at MI423@teamtommys.com.
Can I find Tommy's Express® Car Wash app in app stores?
Yes, Tommy's Express app is available on the Apple App Store and Google Play Store.
What nearby dining options are there around Tommy's Express® Car Wash?
Nearby dining options include Applebee's Grill + Bar, Tropical Smoothie Cafe, Five Guys, Panera Bread, Little Caesars Pizza, Mancino's Pizza & Grinders, and Big Boy.
What other automotive services can I find near Tommy's Express® Car Wash?
Nearby automotive services include Super Wash Car Wash, Action Motor Sales (used car dealer and car wash), and O'Reilly Auto Parts for automotive parts and accessories.
Are there convenient places near Tommy's Express® Car Wash for banking or financial services?
Yes, nearby you can find Northland Area Federal Credit Union and Community Financial Credit Union for banking and ATM services.