Performance Plus Quick Oil Change

4.4
215 reviews

About

Oil Change Service Station

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Wheelchair accessible entranceAvailable

Location

Performance Plus Quick Oil Change
1450 W Main St, Gaylord, MI
49735-9349, United States

Hours

Reviews

4.4
215 reviews
5 stars
152
4 stars
32
3 stars
7
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to explain services.

Service Quality

While some reviews noted excellent and thorough service, others reported issues with incomplete work and miscommunication regarding vehicle conditions.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that costs were higher than expected or that they were upsold unnecessary services.

Efficiency

Most reviews mentioned quick service times, with many customers appreciating the fast turnaround for oil changes.

Mixed Experiences

There were a few negative experiences reported, particularly regarding staff attitudes and service errors, leading to some customers deciding not to return.
  • DM
    Dylan Monzo
    Nov 14, 2025
    5.0
    Great place, stoped on our way to the U.P. Fast and friendly. The girl in the pit tho Super sassy. She mad fun of my busted ass truck 🥺
  • DR
    Dylan Rodabaugh
    Oct 28, 2025
    5.0
    Always nice and get the job done right
  • AP
    Amy Pohutsky
    Sep 24, 2025
    5.0
    Courteous and efficient!
  • KM
    Katelyn Marshall
    Sep 23, 2025
    5.0
    Went here today for the first time after HORRIBLE experiences at Jlube. This was the best experience I've had in Gaylord! Darrin was phenomenal and explained everything to me as he was doing it. Seriously the absolute kindest! And Charity was great too! She explained everything as well as showing me my options I will be back!
  • KB
    Katti Bull
    Sep 6, 2025
    1.0
    Got an oil change and asked them if they filled all my fluids. They said yes, I had to come back, they did not fill my power steering fluid. First time I had ever went to the Gaylord location and probably the last.

Frequently Asked Questions About Performance Plus Quick Oil Change

Do I need to make an appointment to get an oil change or any other service?

No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.

What comes with a full-service oil change?

We include the following with each oil change we offer: Up to 5 quarts of premium motor oil A new oil filter Reset Oil Life Monitoring System Complete chassis lubrication Adjust tire pressure Inspect wiper blades Inspect lights and blinkers Inspect engine air filter Inspect Check cabin air filter Inspect and add washer solvent Inspect transmission fluid condition and level (add if necessary) Inspect coolant/antifreeze condition and level (add if necessary) Inspect power steering fluid condition and level (add if necessary) Check front differential fluid condition and level (by request) Check rear differential fluid condition and level (by request) Check transfer case fluid condition and level (by request) Inspect fuel filter Inspect belt(s)