Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 31020 Utica Rd in Fraser offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
237 reviews
5 stars
142
4 stars
53
3 stars
16
2 stars
10
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful demeanor of the staff, highlighting specific employees for their exceptional service.
Professionalism
Several reviews noted issues with unprofessional behavior from some staff members, particularly regarding handling returns and customer interactions.
Product Availability
Customers appreciated the store's inventory, often finding the parts they needed in stock, although some reported instances of items being out of stock.
Store Environment
The store was generally described as clean and welcoming, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service and unhelpful staff, indicating inconsistency in customer experiences.
- CCCarrieNov 6, 20255.0Brandon C was very helpful and had a pleasant friendly demeanor!
- SLSam LopiccoloAug 19, 20255.0They're always great there
- ALAndrea LynnJul 12, 20251.0I went to return a core for $22 and the two $10 ones I had they couldn’t even find my information in the computer, they were very unprofessionalThe counter helped there was untrained unprofessional. If the man that was working, there is the manager. He should not be a manager. He doesn’t even know how to refund a customer. He was very rude when I was asking him to please get off his phone and his personal phone call and talking to someone about taking them out to eat and having drinks he swore and said Jesus Christ at me and I took offense of that then he talked about “Ima kill this” A couple times and I’m thinking what is he talking about killing me and then when I brought it up to his attention, he said, changed his tone! When it was time for me to sign my receipt, he didn’t even speak to me. He just put a pen down in front of me and a piece of paper. He didn’t politely treat me like a manager should and said he just complained about me To His Friend on the phone that must’ve hired him lol idk But I will never go back to that location again! I have always used the 14 mile location, which has always been nice and helpful. This person should not be training anyone when he didn’t even have the proper training for himself.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts at 31020 Utica Rd in Fraser offer?
Advance Auto Parts stocks new automotive parts and accessories including batteries, oil filters, motor oil, brakes, wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts provide installation services for car batteries and windshield wipers?
Yes, Advance Auto Parts offers free installation of car batteries and windshield wipers with purchase. Exclusions may apply.
Can Advance Auto Parts test my vehicle’s battery or engine codes?
Yes, team members can test the health of your battery and perform a free engine code scan. They cannot charge batteries but can install replacements for free.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, Advance Auto Parts recycles used motor oil and batteries for free. They do not buy back used batteries.
What are the store hours for Advance Auto Parts in Fraser?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
What payment methods does Advance Auto Parts accept?
Payments are accepted via American Express, Cash, Check, Discover, MasterCard, and Visa.
Is curbside pickup available at this Advance Auto Parts location?
Yes, curbside pickup is offered at this location, allowing you to order online and pick up your items quickly and safely.
Are there any nearby gas stations customers can use while visiting Advance Auto Parts?
Yes, nearby gas stations include BP, Bpi Utica, and Valero, which also offers automotive parts and convenience items. Customers can fuel up their vehicles conveniently while shopping for auto parts.
What nearby automotive services are available close to Advance Auto Parts?
Nearby automotive services include RSP Automotive Solutions for vehicle repairs and other automotive needs, providing convenient options for customers requiring service after purchasing parts.
What local amenities can customers visit near Advance Auto Parts?
Customers can visit Walgreens for pharmacy and convenience needs, Oak Ridge Markets for groceries, or enjoy beauty services at Kai Unique Official and Ten15_Esthetics, all located nearby to enhance their visit to the area.