Enterprise Rent-A-Car

Reviews

• LG

  Lugennia Gould

  Apr 15, 2026
  5.0
  I was pleased from the beginning to the end, the youngman was so pleasant made sure I was pleased with everything and that I understood the rental process. The car was perfect no problems if ever in need of another rental I would return to Enterprise in Grandblanc!!!! They get you in and out
• BC

  Betty Collins

  Apr 11, 2026
  5.0
  The team that helped me was awesome from start to finish
• LS

  LaShaunda Smith

  Apr 8, 2026
  1.0
  I was highly dissatisfied with my first time experience with enterprise never again will I use their service. The vehicle hadn’t been cleaned on the inside there was damages on the outside of the vehicle. The vehicle was given to me with only a 1/2 tank of gas when I mentioned it I received a message stating that location isn’t required to provide a full tank and then they put in a charge for gas lol offered to refund still didn’t refunded and I do have of what I’m stating. Also the rep tried getting me to sign up for insurance when it was already covered by insurance company
• MS

  Michele Szeliga

  Apr 7, 2026
  1.0
  Reserved a full size car, they didn't have one so they put me in a Wrangler, too drive from SE Texas to Michigan, Jeep developed a bad wobble in the steering wheel so had to exchange, they put me in a trail blazer, none of the charging ports worked, called every Enterprise locally, was advised to just charge my phone, which was being used for maps, at had stations on the way home, called customer service they told me to go to a location 25 minutes away and they would have a car for me, changed my plans and drove to that location, only to be told nobody ever contacted them and they don't have a car for me. Multiple calls, multiple stops from Monday until Friday. I finally got a car, to safely drive home the evening before driving home. This is the 2nd time I've dealt with vehicle issues from this location, plus multiple other rentals with no washer fluid. Small issues, but I'm paying for a car where everything should work. If there were another rental place close to be, I would never use Enterprise. Customer service is awful. Much more to the story but ending it here
• SN

  Shannon Neil

  Apr 3, 2026
  5.0
  Brad and his employees are the best to work with when it comes to renting a vehicle. If you want the best and friendly service, they are the ones you want to go to. They will do whatever it takes to make sure you are satisfied with the vehicle you rent.