Gerber Collision & Glass

Reviews

• HH

  HumbleDishwasher

  Oct 1, 2025
  1.0
  Came with purely cosmetic scratches and dents, and left with an extremely annoying cabin air leak. 3 times I took the car back in and 3 times I got it back with the issue "fixed." A simple test drive would have revealed it was still present instantly. I spent about 100$ in Ubers home and my vehicle still wasn't fixed. I will now have to pay someone else to fix the issue or trade the car in as it. Staff is nice, but I absolutely wouldn't take my vehicle here again. The paint repair looked good but I would take cosmetic scratches over a functional issue any day of the week. ~~ edit per request of business, my name is Joshua Saha
• TR

  Tyler Ramos

  Sep 4, 2025
  1.0
  The hood they installed doesn’t fit right. The cowls and hey installed aren’t flush like they should be. The side view mirror they installed doesn’t work and I m pretty sure they got air in my coolant lines. On top of all that the repairs took three weeks longer than I was originally quoted. This place does half ass lazy work.
• VB

  Vivian Bennett

  Sep 2, 2025
  5.0
  Received my car back ahead of schedule. Made an anxious situation bearable. Thanks to the crew there
• AO

  A O

  Aug 1, 2025
  5.0
  So i was in an accident due to mdot negligence on i75. There was a lake covering the fast lane, and only the fast lane. Which caused me to hydroplane and hit the wall 65mph. Gerber collision was great. But my insurance company cheaped out and wouldnt buy or didnt want to pay for oem parts. So the bumper is received for my truck was aftermarket. It ended up not fitting properly. I noticed many things that were wrong, due to accident, the shop acknowledged them. They also ordered me an oem bumper. I complained to my insurance. They finally agreed. I'm telling you now, these collision shops are just soldiers. They take orders from the insurance companies. It doesn't matter if you have maxed out coverage or not. It doesn't matter if your entire vehicle, was sourced, all parts were manufactured in the US, and the vehicle was put together entirely in the US. The insurance company will tell the collision shop to use aftermarket Chinese parts, and or older used parts. Where for as much as we pay for insurance these days, its to build the back to the spec it was in before the accident. Now my truck had scratches. A ding. But was not structurally damaged in the sense of an accident. It had no accidents. But because of my insurance company being cheap, it looks obvious it was. Thanks to the shop(gerber collision) they told me what to do and say to challenge my insurance. They gave me the confidence I needed to deal with it. The front desk individuals and the manager all were great and understanding. I mean that. Id recommend them to anyone. Remember they are just trying to piece something back together. But some times the insurance companies wont give them the proper pieces. They still have to make it work. They need to do this to make money as well. So their workers can put food on the table. In the end, its not the collision shops fault. Its your insurance companies fault. You pay for what you get in life. But when it comes to auto insurance and home owners insurance... you never get what you pay. If you read this, thank you for your time, Also thank you Gerber collision for your hard work, your understanding, and Especially your dedication to doing great work.
• MS

  Mike Scott

  Jul 30, 2025
  5.0
  Crystal did a great job keeping me informed on the status of my Kia K5.

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