Enterprise Rent-A-Car

4.3
784 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

21951 Woodward Ave, Ferndale, MI
48220, United States
(248) 548-2310
https://www.enterprise.com/en/car-rental/locations/us/mi/ferndale-2002.html
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About

Car Rental AgencyVan Rental
Need a rental car in Ferndale, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ferndale location today.

Location

Enterprise Rent-A-Car
21951 Woodward Ave, Ferndale, MI
48220, United States

Hours

Reviews

4.3
784 reviews
5 stars
534
4 stars
101
3 stars
53
2 stars
23
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Joel, PJ, and Mike for their exceptional service.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly with management and vehicle availability.

Efficiency

Customers frequently noted the quick and hassle-free rental process, with many appreciating the fast service during pickup and drop-off.

Vehicle Availability

Several reviews mentioned issues with vehicle availability, including instances where customers were informed that their reserved vehicles were not available.

Overall Satisfaction

Despite some negative feedback, a significant number of customers expressed high satisfaction with their experiences and indicated they would return.
  • DG
    Daniel Golemen
    3 days ago
    5.0
    Car was nice and clean and staff was pleasant
  • DZ
    dave zink
    Nov 16, 2025
    5.0
    Enterprise always has the newest cars available. They're clean and the tires are good. When you need a vehicle in a pinch , there you go , Enterprise is down the street.
  • MK
    Munna Kawsar
    Oct 22, 2025
    5.0
    Everyone is very friendly.Specially Keylen.He is the best among all of them.I highly recommend them.
  • PP
    PurpleRaye
    Oct 14, 2025
    5.0
    My husband purchased a work rental from this ENTERPRISE location on the border of ROYAL OAK, Michigan. The transition from picking up the car to delivering a small ceiling and at a affordable price.
  • TG
    Toni Green
    Oct 10, 2025
    5.0
    I had to leave a review thanks to the manager Joel and employee PJ! I had a very negative experience there awhile back with the district manager. Kyle was rude, dismissive and condescending. My card was being overcharged and Kyle denied the facts that were right in his face. He even tried to assert that I still owed enterprise after being overcharged. Due to the negative experience, I vowed to never go back. At the time Joel was just an employee. He followed me out and apologized for my negative experience. He vowed that when he became manager that he would treat his customers better. I went back a few weeks ago to rent a car against my better judgement only to learn that Joel is now a manager. I'm back receiving excellent customer service now that Joel is the manager and PJ is an employee. Thank you Joel for your exemplary customer service.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Ferndale, MI?

Enterprise Rent-A-Car in Ferndale offers a wide range of vehicles including cars, vans, and luxury cars for rent.

Where is Enterprise Rent-A-Car located in Ferndale?

Enterprise Rent-A-Car is located at 21951 Woodward Ave, Ferndale, MI 48220, USA.