Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Owen Rd in Fenton, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fenton, MI or call us at (810) 714-3121.
Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for rudeness and lack of assistance.
Product Availability
Frequent complaints about items being out of stock or incorrect parts being provided, leading to customer dissatisfaction.
Staff Knowledge
Some customers highlighted the expertise of staff members who provided valuable assistance, while others noted a lack of knowledge among employees.
Store Environment
The store environment received mixed feedback, with some customers appreciating the cleanliness and organization, while others reported uncomfortable experiences.
Overall Experience
Overall, experiences vary widely; some customers express loyalty due to positive interactions, while others vow never to return due to repeated negative experiences.
SB
Shane Bedgood
2 days ago
1.0
I would have given this store Zero stars if it were an option! I've purchased about $1300 in parts from this store within the last couple weeks. I joined their membership online and was supposed to get a 20% discount due to the volume of products and associated cost - but I never got the discount. This was an online purchase with store pick-up availability confirmed. When I arrived at the store however, they did not have the parts I ordered.
I've given this store my phone number and personal information multiple times, including instore - direct contact, and online when I joined their online network. But for some reason they cannot find me when I attempt to make an over the counter purchase.
The straw that's broken the proverbial camels back was today when I purchased a halogen headlight. The cashier put a grease packet on the counter and said this if for the plug, and started to ring up the purchase. I assumed the grease was complimentary, but as a precaution I asked if it was free? She said "No, but it's only a couple bucks". What!!! How is that okay? Sure it was only a couple bucks, but you Do Not add something to my purchase without asking me first, and providing the cost! Oh, and then she asked me for my phone number, and I gave it to her but she couldn't find me. >>> I'm done with this store <<<
This is not how all Autozone stores operate. This seems to be unique to the Fenton branch. Buyer Beware!
RG
Russell Geraty
Sep 25, 2025
1.0
Worst autozone ever.
Rang me up wrong, grabbed wrong parts, didn’t know monthly sales going on.
The girls in there knew nothing, never shopping at this location again. I’ll go out of my way to a different location.
3 seperate visits there, all bad interactions. 3 strikes you’re out.
Went to a different location to have the issues fixed. The team at grand blanc location is much friendlier, knowledgeable and willing to actually help you out.
SP
Steven Pollard
Sep 11, 2025
5.0
They always take care of my automotive needs
CC
CapnCrunch
Aug 19, 2025
5.0
Very helpful
MP
Mike Peters
Aug 3, 2025
1.0
This place has been a joke for years ! Rude employees who are also some of the laziest who don’t care. It’s been this way for years and will be after I die I’m sure .
They will not contact you if they can’t complete the same day order you just paid for . Nothing like having to chase down products you have paid for
This whole store should just be bulldozed into the ground
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Fenton, MI?
AutoZone Auto Parts in Fenton, MI is open Monday through Saturday from 8:00 AM to 9:00 PM and on Sundays from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, same day delivery, and curbside pickup services for customer convenience.
What is the contact phone number for AutoZone Auto Parts on Owen Rd?
You can contact AutoZone Auto Parts on Owen Rd at (810) 714-3121 or toll-free at 1-800-288-6966.
What type of products does AutoZone Auto Parts in Fenton carry?
AutoZone offers a wide range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located in Fenton, MI?
It is located at 3809 Owen Rd, Fenton, MI 48430, United States.
What brands can I find at AutoZone Auto Parts in Fenton?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any car wash services near AutoZone Auto Parts in Fenton?
Yes, Drip Car Wash and Lake Effect Auto Wash are nearby and offer car wash and auto detailing services, convenient for customers before or after a visit to AutoZone.
What automotive repair and tire services are located near AutoZone Auto Parts?
Nearby tire and automotive repair services include Belle Tire, Discount Tire, and Tuffy Tire & Auto Service Center, providing additional options for vehicle maintenance.
Are there dining options close to AutoZone Auto Parts in Fenton?
Yes, customers can find several dining options nearby like Corner Bar & Grill, Mancino's of Fenton, Big Apple Bagels, Tropical Smoothie Cafe, China King, and Bob Evans.
Can I visit a spa or salon near AutoZone Auto Parts during my visit?
Yes, Siren Salon & Spa and LaBeau Salon & DaySpa are close by, offering hair, beauty, and spa services for customer relaxation after shopping at AutoZone.