Valvoline Instant Oil Change

4.3
373 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Farmington.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
32686 Grand River Ave, Farmington, MI
48336, United States

Hours

Reviews

4.3
373 reviews
5 stars
271
4 stars
41
3 stars
15
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, with many customers expressing appreciation for their professionalism and willingness to assist.

Efficiency

Most reviews highlight the quick and efficient service provided, with many customers noting that they were in and out in a timely manner.

Upselling Concerns

Several customers reported feeling pressured by upselling tactics, with some expressing dissatisfaction over being advised to purchase unnecessary services.

Mixed Experiences

While many customers had positive experiences, there were a few complaints regarding service quality and mistakes made during maintenance.
  • AH
    anthony hanaee
    Jan 5, 2026
    1.0
    I came in needing a simple oil change and left needing to repair a coolant hose that was suddenly leaking. During the oil change, I felt a big bump and heard loud banging coming from my car. Shortly after that, I overheard someone say there was a leak. When they came to speak with me, they told me my coolant hose was leaking and acted shocked that I hadn’t noticed anything. They claimed my car should’ve been overheating badly. That made no sense to me. I had been driving my car all day and all week prior with zero issues, no overheating, no warning lights, nothing. They then said that once they opened the hood, it “just started leaking,” which also didn’t add up. If there was already a leak, how was that not the first thing noticed before or at the start of the oil change? Why was it suddenly discovered halfway through after loud banging underneath my car? I took my car to a mechanic immediately after and explained everything. He told me he’s sure the hose was hit during the oil change because it’s located right next to the oil filter, and there’s essentially no other way this damage would’ve happened. There were also new employees working that day, which makes this even more concerning. Bottom line: I went in with no coolant issues and left with one. Instead of taking responsibility, they acted surprised and made it seem like the problem was already there. I don’t trust how this was handled at all. Be careful coming here — in my experience, they damaged my car and sent me on my way like nothing happened.
  • JM
    Jim Menser
    Dec 26, 2025
    1.0
    i went to get oil change on my 2020 traverse this past week and never got a receipt for 180 some odd dollars, they tried to change my cabin filter and could not get it back together. I received an oil change and half of a cabin filter install for 180. ???
  • DL
    Debbie L.
    Nov 8, 2025
    5.0
    Excellent service and staff.
  • CB
    Candace Boice
    Nov 6, 2025
    5.0
    The workers are always so friendly, knowledgeable and fun at all the vavolines I've visited. I'm in and out and always overall happy with the service.
  • AM
    Anthony M
    Nov 3, 2025
    1.0
    Over priced and rude. They also forgot to bolt the air filter back down.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Farmington offer?

Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.

Where is Valvoline Instant Oil Change located in Farmington?

It is located at 32686 Grand River Ave, Farmington, MI 48336, USA.