AutoZone Auto Parts

Reviews

• CS

  Chris S.

  Oct 4, 2025
  1.0
  I’m done dealing with this auto zone, maybe even autozone in general. Been putting up with this autozone for years since it’s close to my house. The employees knew nothing about cars which made it frustrating trying to get help. But the last 2 experiences in the matter of one week, they gave me the wrong rotors. Then 2 days later, I bought a wheel hub assembly from a different autozone that says it should fit my car, correct part number but the diameter of the bore was not the same. Might not be the employees fault on that one BUT when I went to this specific autozone to return it, they couldn’t figure out how to return/refund it. Even when I pulled up my account on their website where you can view your purchases, there’s a link that says “in store return instructions” you can click it and it says “Need to make a return? Just show this barcode at any AutoZone location to process your return”. Well I showed them the barcode, they scanned it twice and still couldn’t figure out how to return/refund it. They just told me to try and take it back to the other location where I bought it from. And I also went across the street to O-Riley’s, purchased their wheel hub assembly which fit on the car and the employees could hold a conversation about what I was in the middle of working on. From now on I’m either waiting on shipping from Rock auto or if it’s an emergency, I’m driving past autozone and going to O-Riley’s. Giving this review 1 star for the few positive times I’ve had here.
• GV

  gregg vandamme

  Sep 27, 2025
  1.0
  This was the second store that I walked out on today. The first one didn't know how to use their card that they gave me for the discounts. You know the membership card the cashiers both of them couldn't figure it out so I walked out of that store and went to AutoZone thinking that I would have a better experience as I walked in the gentleman asked if you could help me. I gave him my information. He took it down. Was on his way to get me a filter. I was on my way to get the oil and additive that I needed for the oil change. He decided he's going to stop and answer the phone regardless that there's three people in the back. Just laughing and talking that could have answered the phone. So he stands there for 10 minutes on a phone call. Then he decides he's going to go get my filter. I sure did walk out. That is not customer service. First come first serve. This is why people do not like going to brick and mortars anymore. Customer service there sucks you're there for their convenience SMH
• BB

  Benjamin

  Sep 12, 2025
  1.0
  Don't come here unless it's the last place on earth.
• KP

  Khushbu Patankar

  Sep 10, 2025
  5.0
  Mr. Kevin went above and beyond to help me with oil service. He is the best he took time and help me guide me. They are the best . Appreciate all your work
• JK

  Jaya K

  Sep 3, 2025
  5.0
  I walked in the late evening closer to their closing time, after my driver side wiper blades flew off while driving in interstate and I had to get off. It was raining heavily and windy. It was almost impossible to drive with driver side wiper gone. I told them i have no clue how to fix it with so many adapters and they offered to help. The staffs were very kind and fixed it for me. Appreciate their willingness and kindness to help. God bless!

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