Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Grand River Ave in Farmington Hills, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Farmington Hills, MI or call us at (248) 699-2960.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
404 reviews
5 stars
261
4 stars
50
3 stars
26
2 stars
12
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and willingness to go above and beyond, particularly highlighting individuals like Brian, Chris, and Jibreel.
Product Knowledge
Several reviews noted the staff's expertise and ability to assist with specific car issues, leading to positive experiences.
Inconsistency
Some customers reported poor service experiences, including unhelpful staff and long wait times, indicating inconsistency in service quality.
Store Environment
The store was frequently described as clean, organized, and well-stocked, contributing to a positive shopping experience.
Pricing Concerns
A few customers mentioned that prices have increased, which may affect their future purchasing decisions.
- MBMary-Lynn BrittsDec 29, 20255.0I went for wiper blades and salt Received the BEST service ever! Jiyah not only made sure to look up exactly what I needed, she personally went and got everything for me AND carried it to my car with a smile! Awesomeness Personified ❤️
- CWClothed_ WithHumilityDec 15, 20255.0Great service, Chris is a great guy
- CSChris S.Oct 4, 20251.0I’m done dealing with this auto zone, maybe even autozone in general. Been putting up with this autozone for years since it’s close to my house. The employees knew nothing about cars which made it frustrating trying to get help. But the last 2 experiences in the matter of one week, they gave me the wrong rotors. Then 2 days later, I bought a wheel hub assembly from a different autozone that says it should fit my car, correct part number but the diameter of the bore was not the same. Might not be the employees fault on that one BUT when I went to this specific autozone to return it, they couldn’t figure out how to return/refund it. Even when I pulled up my account on their website where you can view your purchases, there’s a link that says “in store return instructions” you can click it and it says “Need to make a return? Just show this barcode at any AutoZone location to process your return”. Well I showed them the barcode, they scanned it twice and still couldn’t figure out how to return/refund it. They just told me to try and take it back to the other location where I bought it from. And I also went across the street to O-Riley’s, purchased their wheel hub assembly which fit on the car and the employees could hold a conversation about what I was in the middle of working on. From now on I’m either waiting on shipping from Rock auto or if it’s an emergency, I’m driving past autozone and going to O-Riley’s. Giving this review 1 star for the few positive times I’ve had here.
- GVgregg vandammeSep 27, 20251.0This was the second store that I walked out on today. The first one didn't know how to use their card that they gave me for the discounts. You know the membership card the cashiers both of them couldn't figure it out so I walked out of that store and went to AutoZone thinking that I would have a better experience as I walked in the gentleman asked if you could help me. I gave him my information. He took it down. Was on his way to get me a filter. I was on my way to get the oil and additive that I needed for the oil change. He decided he's going to stop and answer the phone regardless that there's three people in the back. Just laughing and talking that could have answered the phone. So he stands there for 10 minutes on a phone call. Then he decides he's going to go get my filter. I sure did walk out. That is not customer service. First come first serve. This is why people do not like going to brick and mortars anymore. Customer service there sucks you're there for their convenience SMH
- KPKhushbu PatankarSep 10, 20255.0Mr. Kevin went above and beyond to help me with oil service. He is the best he took time and help me guide me. They are the best . Appreciate all your work
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Farmington?
AutoZone Auto Parts in Farmington is open Monday through Saturday from 8:00 AM to 8:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
What products and brands can I find at AutoZone Auto Parts on Grand River Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for inquiries or support?
You can call them at (248) 699-2960 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Farmington Hills?
It is located at 35322 Grand River Ave, Farmington, MI 48335, United States.
Are there nearby restaurants where I can eat before or after visiting AutoZone on Grand River Ave?
Yes, McDonald's and Grand Tavern Farmington are nearby dining options offering fast food and American cuisine respectively.
Where can I find nearby gas stations when visiting AutoZone Auto Parts?
Mobil and 7-Eleven gas stations are close by and convenient for fueling up your vehicle.
Are there other automotive-related businesses near AutoZone Auto Parts in Farmington?
Yes, other nearby automotive businesses include several additional AutoZone locations, Serra Toyota Scion, and Suburban Toyota of Farmington Hills.
Does AutoZone Auto Parts have a presence on social media?
Yes, they have a Facebook page at https://www.facebook.com/715962908547792 and a Twitter handle @autozone.
Since when has AutoZone Auto Parts been serving the Farmington area?
AutoZone Auto Parts has been established since 1979.