Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Farmington Hills.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
31322 Orchard Lake Road, Farmington Hills, MI
48334, United States
Hours
Reviews
4.2
257 reviews
5 stars
173
4 stars
32
3 stars
10
2 stars
7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the courteous and professional service, highlighting staff's friendliness and willingness to explain services without being pushy.
Service Quality
There were mixed reviews regarding the thoroughness of services, with some customers reporting excellent experiences while others noted issues such as incomplete checks and poor communication.
Efficiency
Several reviews mentioned quick and efficient service, although some customers experienced delays or issues with service completion.
Management Issues
Some customers expressed dissatisfaction with management and staff changes, indicating a decline in service quality and professionalism.
Honesty and Integrity
Positive feedback highlighted the honesty of staff in not upselling unnecessary services, while negative experiences included claims of poor service and miscommunication.
- ALAdam LasserJan 6, 20261.0Avoid this place - it was a terrible experience. After trying to sell me every service they offer, even though I told them all I wanted was an oil change, the tech proceeds to check the cabin air filter and loses the cover retaining screws in the process. Place is a mess.
- LZLuke ZaporDec 31, 20255.0Great service!
- BTBrian TonniesDec 13, 20255.0Service is always courteous and professional. They discuss additional vehicle services to consider for my vehicle without being pushy.
- SPSonny PezzanoNov 28, 20251.0Valvoline NEVER GO there. They put a tube into my dip stick and sucked the oil out. When questioned they said it is a more precise drain of the oil. Once they thought they completed the drain, by sucking it out, they filled my car with new synthetic oil. Once they completed the oil fill, they changed the oil filter. ( A little backward process) The so called technician, then told me to restart my car. He inserted my dipstick back in, pulled it out, and show me the oil was full. I have to agree it was full but it was black. Old oil mixed with the new oil. I would strongly urge you to never go to Valvoline for anything. They pulled my air filter, which was barely dirty and wanted to change it. I said, no, and they put it back in with leaves attached to it. They are more interested in selling things to you rather than servicing you. Also for your information, I did a little research, Sucking oil through the dipstick tube is a viable, albeit slower, method for an oil change, especially when the oil drain plug is hard to access, but it has a major drawback: it doesn't remove all the oil and sludge from the bottom of the pan. For a complete oil change, it is still necessary to drain the oil from the drain plug at the bottom of the oil pan, which also allows for the removal of any accumulated.
- RTRichard TaborNov 11, 20253.0Got the job done. Didn't welcome me in, in fact avoided my gaze when I entered the bay. As long as you don't mind being treated that way, you'll be fine.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Farmington Hills provide?
Valvoline Instant Oil Change offers quick preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change in Farmington Hills?
The shop is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like November 27 and December 25, 2025.
Do I need to make an appointment to get an oil change at Valvoline Instant Oil Change?
No, Valvoline Instant Oil Change does not require appointments; walk-ins are welcome for oil changes and other services.
What payment methods are accepted at Valvoline Instant Oil Change in Farmington Hills?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Farmington Hills?
It is located at 31322 Orchard Lake Road, Farmington Hills, MI 48334, USA.
Can I find other quick oil change options near Valvoline Instant Oil Change in Farmington Hills?
Yes, Uncle Sam's Quick Lube is another nearby oil change station you can visit if needed.
Are there any places to grab a coffee or snack near Valvoline Instant Oil Change?
Yes, Starbucks is nearby where you can enjoy coffee and light refreshments before or after your vehicle service.
What other services or amenities can I find near Valvoline Instant Oil Change in Farmington Hills?
Near Valvoline, there are various businesses including massage spa Hand and Stone Massage and Facial Spa, health food restaurant Clean Eatz, and fitness center Orangetheory Fitness Farmington Hills for wellness and recreation.
How can I reach Valvoline Instant Oil Change if I have questions or need assistance?
You can contact them via their main phone number at +1 248-932-0341 or the alternate phone at +1 800-327-8242.
Where can I find more information or book services online for Valvoline Instant Oil Change?
More information and online bookings are available on their website: https://store.vioc.com/mi/farmington-hills/31322-orchard-lake-road