Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Farmington Hills, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Drake Road location today.
Location
Hours
Reviews
4.2
658 reviews
5 stars
453
4 stars
84
3 stars
21
2 stars
10
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees who provided exceptional service.
Reservation Issues
Several reviews highlighted problems with honoring reservations, including last-minute cancellations and unavailability of reserved vehicles, leading to significant customer frustration.
Efficiency
Customers frequently noted the quick and efficient rental process, with many reporting minimal wait times for both pickup and drop-off.
Cleanliness and Vehicle Quality
The cleanliness and condition of the rental vehicles received positive feedback, with customers appreciating well-maintained and clean cars.
Mixed Experiences
While many reviews were positive, there were also mentions of negative experiences, including poor customer service and issues with vehicle availability.
- MMMagar1 day ago5.0Rented a Dodge Durango from Enterprise and couldn’t be happier. The vehicle drove beautifully—spacious, smooth, and perfect for my trip. The team at Enterprise made the whole process quick and easy, and everyone I interacted with was friendly and professional. Great service and great car! Highly recommend the Enterprise for a hassle-free rental experience!
- JLJohn LurieNov 17, 20251.0I would strongly advise anyone considering renting a car to avoid relying on this location. I had a reservation for 2:00 PM and arrived just before that time to find the doors locked and the lights off—they had closed early without any notice. When I called Enterprise’s customer service line, I was told the location should have remained open until the last reservation arrived. Their only solution was for me to go to the airport to pick up a car at more than double the rate I had originally booked. I recommend using caution when dealing with this location.
- SSSandra SteffkeNov 13, 20255.0Rented a car while recall warranty work was done on my car. Car was very clean and staff was friendly and accommodating.
- GDGanesh DNov 4, 20251.0Very Disappointed – Reservation Not Honored I had a confirmed booking for a 7-seater vehicle with this Enterprise Rent-A-Car location five days in advance. Just 30 minutes before my scheduled pickup, I received a call saying no cars were available. The representative simply said they didn’t have the car and disconnected the call, no apology, no alternative, no solution. This is completely unprofessional and unacceptable. When customers plan trips or family travel, they rely on confirmed bookings being honored. A last-minute cancellation like this causes major inconvenience and frustration. I expected much better service from Enterprise but will be thinking twice before renting again.
- NTNicky TamNov 4, 20255.0Lukas, the manager, and Seth went above and beyond to make my rental process smooth and enjoyable. They were friendly, attentive, and genuinely cared about making sure I was at ease throughout the entire process. Highly recommend renting from this location, you’ll be in great hands! Very happy.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Farmington Hills, MI?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise is open on Saturdays from 9:00 AM to 2:00 PM and on Sundays from 9:00 AM to 12:00 PM.
Where is the Enterprise Rent-A-Car location in Farmington Hills?
The Enterprise Rent-A-Car is located at 24400 Drake Rd, Farmington Hills, MI 48335, USA.
Does Enterprise Rent-A-Car accept credit cards?
Yes, Enterprise accepts American Express, Discover, MasterCard, and Visa, as well as cash and check payments.
Is there an option to book a rental car online for Enterprise Farmington Hills?
Yes, you can reserve your rental car online at Enterprise's Farmington Hills location through their official website.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, Enterprise Rent-A-Car at this location offers airport pick-up services for customer convenience.
Are there nearby grocery stores where I can shop before or after renting a car from Enterprise?
Yes, Busch's Fresh Food Market is a nearby international grocery store where you can shop conveniently before or after your car rental visit.
What nearby dining options are available close to Enterprise Rent-A-Car in Farmington Hills?
You can visit nearby restaurants such as Grand Tavern Farmington, La Marsa Farmington Hills for Mediterranean cuisine, and McDonald's for fast food.
Are there any automotive-related businesses near Enterprise Rent-A-Car?
Yes, nearby automotive-related businesses include Suburban Toyota of Farmington Hills, Serra Toyota Scion, and AutoZone for your car needs and parts.