Advance Auto Parts

4.1
234 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 29563 Orchard Lake Rd in Farmington Hills offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
29563 Orchard Lake Rd, Farmington Hills, MI
48334, United States

Hours

Reviews

4.1
234 reviews
5 stars
132
4 stars
46
3 stars
26
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.

Staff Knowledge

Many customers noted that staff were knowledgeable and provided good advice, although there were instances of incorrect information being given.

Store Conditions

Several reviews mentioned issues with store cleanliness, lighting, and staffing levels, impacting the overall shopping experience.

Product Availability

Customers reported both satisfaction with product availability and frustration when items were out of stock or not easily accessible.

Pricing

While some customers found prices reasonable, others felt they were too high compared to online options.
  • AW
    Alexander Wong
    Jan 2, 2026
    5.0
    Great auto parts store.
  • MO
    Mike Obaisi
    Nov 27, 2025
    1.0
    Because they refused to give me a receipt I asked to return the part and give me my money back. They refused. Then, one employee much smaller than me pushed with both of his hands. I composed myself as I did not want to hurt no one, but I got the police involved. Eventually, they gave the police a receipt. People there are extremely ignorant, sick and untrained in unbelievable way. Avoid this place at all cost. Totally sick people.
  • MO
    Mack O
    Nov 26, 2025
    1.0
    I had the most outrageous experience. I bought N item for $21 and after I paid for it I got no receipt. I asked for the receipt but the person there refused. So, I said, if I do not get a receipt I don’t want the part. He walked away stating that he can’t return the item. I asked for the manager. He replied that he is the manager (later on I found out he was not the manager)There were two other employees on the floor but instead of helping they ignored the situation. So, I spoke louder asking for my money back. The employee who happened to be African American approached me and all of the sudden pushed me with his both hands very violently. I ended up calling the police. The police went to the store and got me a receipt. They told me that the manager was actually inside and he came out and provided a receipt. I had to press charges and filled out a victim report. Simply they could have provided me with a receipt and that would have been the end. But evidently, the store discourages their employees from retiring products or giving refund, eventhough I have not even left the store. I would advise to stay away from the store as one could be in danger. They will use violence and pretend they did not do anything. The police asked for the store video clip but they told the police they can’t let them see the camera. That is why I pressed charges and planning to sue as soon as the detective get the tape.
  • TK
    Tom Kendzierski
    Apr 9, 2022
    5.0
    Had my part..store sales men helped find it for me quickly. Thank you 😊
  • JV
    Jobin Varughese
    Jul 28, 2016
    5.0
    Great customer service

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*