Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning ServiceTire Shop
Why not go to an auto shop that customers have trusted for over 20 years? Previously, Hill’s Auto Parts and Service, Charlie’s Auto Care in Eaton Rapids, MI, ran on the promise of providing dependable work and excellent customer service. Charlie’s Auto Care was founded by and is under the management of Keith Pohl, a seasoned professional who has been fixing cars since he was young and is now ready to offer you all of his customer care and car service skills.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
221 reviews
5 stars
200
4 stars
11
3 stars1
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting their willingness to explain repairs and communicate effectively.
Efficiency
Many reviews noted the quick turnaround times for repairs and the ability to accommodate urgent requests.
Fair Pricing
Numerous customers appreciated the reasonable and transparent pricing, often mentioning that they felt they received good value for the services provided.
Quality of Work
The quality of repairs was frequently commended, with customers expressing satisfaction with the thoroughness and effectiveness of the work done.
Trustworthiness
Several reviews emphasized the trustworthiness of the staff, with customers feeling confident that they were not being upsold unnecessary services.
- KLKimberly Leyrer4 days ago5.0Oil change was quick and easy!
- KRKimberly Rae4 days ago5.0Loved my oil change experience! Cheaper than Lansing, closer too. Very professional!
- TRTimothy RussellOct 26, 20255.0Fast and efficient. Great team! They take care of my whole fleet of vehicles, from my Ford truck to my Volvo wagon. Best place around.
- SDSarah DeShaisOct 15, 20255.0Very happy with the service provided by Charlie's Auto Care. They are definitely my go to shop. Just recently, my daughter needed quite a bit of work done to her car and they had it all completed within about a day and a half of diagnosing. I really like that you receive an estimate link through text so that you can approve or decline repairs quickly and easily while looking at the notes from the technician. One of the things I really appreciate is they listen to you and they explain things so that you fully understand. I've taken many vehicles to dealerships for repair and ended up spending money unnecessarily because the service department didn't listen to what I was saying. Can't recommend Charlie's enough!
- NNNateOct 2, 20255.0Best auto repair experience I've ever had. No BS, just a fair repair at a fair price.
Frequently Asked Questions About Charlie’s Auto Care
What are the operating hours of Charlie's Auto Care?
Charlie's Auto Care is open from Monday to Friday, 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Where is Charlie's Auto Care located?
Charlie’s Auto Care is located at 313 Dexter Road, Eaton Rapids, MI 48827, USA.
What types of automotive services does Charlie's Auto Care offer?
They offer a range of services including auto repair, brake service, auto air conditioning service, tire services, wheel alignment, auto electrical service, and auto tune-ups.
Is Charlie's Auto Care accessible for customers with disabilities?
Yes, Charlie's Auto Care has wheelchair accessible entrance and parking.
What payment methods are accepted at Charlie's Auto Care?
They accept debit cards, credit cards, and mobile NFC payments. They do not require cash only payments.
How can I schedule a service appointment at Charlie's Auto Care?
You can schedule a service appointment online at https://charliesautocaremi.com/schedule/.
Does Charlie's Auto Care have onsite parking available?
Yes, there is onsite parking available for customers.
Which nearby automotive repair shops are close to Charlie's Auto Care?
Nearby automotive repair shops include Intoxalock Ignition Interlock, Hill's Auto Parts & Services, Bellkey Automotive, and Wilders Automotive, offering additional options for car care and parts.
What dining options are available near Charlie's Auto Care?
Customers can visit nearby restaurants such as Mr. M’s Pizza And Grinders, Eaton Rapids Craft Company, and Nutrition Zone for meals or refreshments before or after their auto service.
Are there any recreational or entertainment venues near Charlie's Auto Care?
Yes, Howe Memorial Field City Park Amphitheater and The Factory gym are nearby, providing opportunities for entertainment and fitness around your visit.