Charlie’s Auto Care

4.8
221 reviews

About

Auto Repair ShopBrake ShopAuto Air Conditioning ServiceTire Shop
Why not go to an auto shop that customers have trusted for over 20 years? Previously, Hill’s Auto Parts and Service, Charlie’s Auto Care in Eaton Rapids, MI, ran on the promise of providing dependable work and excellent customer service. Charlie’s Auto Care was founded by and is under the management of Keith Pohl, a seasoned professional who has been fixing cars since he was young and is now ready to offer you all of his customer care and car service skills.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Charlie’s Auto Care
313 Dexter Road, Eaton Rapids, MI
48827, United States

Hours

Reviews

4.8
221 reviews
5 stars
200
4 stars
11
3 stars
1
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting their willingness to explain repairs and communicate effectively.

Efficiency

Many reviews noted the quick turnaround times for repairs and the ability to accommodate urgent requests.

Fair Pricing

Numerous customers appreciated the reasonable and transparent pricing, often mentioning that they felt they received good value for the services provided.

Quality of Work

The quality of repairs was frequently commended, with customers expressing satisfaction with the thoroughness and effectiveness of the work done.

Trustworthiness

Several reviews emphasized the trustworthiness of the staff, with customers feeling confident that they were not being upsold unnecessary services.
  • KL
    Kimberly Leyrer
    4 days ago
    5.0
    Oil change was quick and easy!
  • KR
    Kimberly Rae
    4 days ago
    5.0
    Loved my oil change experience! Cheaper than Lansing, closer too. Very professional!
  • TR
    Timothy Russell
    Oct 26, 2025
    5.0
    Fast and efficient. Great team! They take care of my whole fleet of vehicles, from my Ford truck to my Volvo wagon. Best place around.
  • SD
    Sarah DeShais
    Oct 15, 2025
    5.0
    Very happy with the service provided by Charlie's Auto Care. They are definitely my go to shop. Just recently, my daughter needed quite a bit of work done to her car and they had it all completed within about a day and a half of diagnosing. I really like that you receive an estimate link through text so that you can approve or decline repairs quickly and easily while looking at the notes from the technician. One of the things I really appreciate is they listen to you and they explain things so that you fully understand. I've taken many vehicles to dealerships for repair and ended up spending money unnecessarily because the service department didn't listen to what I was saying. Can't recommend Charlie's enough!
  • NN
    Nate
    Oct 2, 2025
    5.0
    Best auto repair experience I've ever had. No BS, just a fair repair at a fair price.

Frequently Asked Questions About Charlie’s Auto Care

What are the operating hours of Charlie's Auto Care?

Charlie's Auto Care is open from Monday to Friday, 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Where is Charlie's Auto Care located?

Charlie’s Auto Care is located at 313 Dexter Road, Eaton Rapids, MI 48827, USA.