Safelite AutoGlass

4.6
181 reviews

Business Details

18254 East 9 Mile Road, Eastpointe, MI
48021, United States
(888) 843-2798
https://www.safelite.com

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Eastpointe area, turn to Safelite AutoGlass . Those in central Eastpointe or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 18254 East 9 Mile Road, Safelite AutoGlass Eastpointe repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
18254 East 9 Mile Road, Eastpointe, MI
48021, United States

Hours

Reviews

4.6
181 reviews
5 stars
157
4 stars
2
3 stars
4
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff and technicians.

Efficiency

Numerous reviews highlighted the quick and easy process for scheduling and completing repairs.

Communication

While many appreciated the communication throughout the process, some customers reported issues with appointment confirmations and follow-ups.

Quality of Work

Most customers were satisfied with the quality of repairs, although a few reported problems with incorrect installations.

Cleanliness

The waiting areas were frequently noted as clean and well-maintained, contributing to a positive customer experience.
  • TL
    Tiffany Lofton
    1 day ago
    5.0
    Staff was excellent! Service was quick and efficient!
  • KC
    King Julius Ceasar
    2 days ago
    5.0
    Safelite customer service was extremely professional and kind after I explained to them I needed my door window replaced after my truck was broken into. Once the work order was created, I spoke with my Technician and I was informed of a time he’ll be out to install the window.
  • DW
    Derek Ware
    Feb 6, 2026
    5.0
    Excellence customer service! Staff was very professional and accommodating.
  • MB
    Mandi Brown
    Feb 6, 2026
    5.0
    Getting an appointnent online was super easy and they took care of the insurance claim. The technician called early to let me know when he would be there and he was super friendly and fast. The job was done well.
  • VP
    Valerie Powell
    Jan 23, 2026
    5.0
    It was very easy for me to make the appointment online. When I got there I was greeted by a very friendly associate behind the counter. The car was taken almost immediately. I waited less than ninety minutes, which was awesome. The waiting area was set up like a cafe and was clean and there was coffee available. Everything went smoothly and I left feeling confident in a job, well done!

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