Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Gratiot Rd in Eastpointe, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Eastpointe, MI or call us at (586) 498-9853.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
510 reviews
5 stars
258
4 stars
131
3 stars
58
2 stars
18
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude and unprofessional behavior from staff.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Product Availability
While many customers found the products they needed, there were complaints about items being out of stock or incorrectly priced.
Staff Knowledge
There are concerns about staff knowledge regarding automotive parts, with some customers feeling that employees lacked the necessary expertise.
Wait Times
Customers frequently mentioned long wait times for assistance, which negatively impacted their overall experience.
- CLCharity Lewis3 days ago5.0Just had to get new brakes and rotors. The customer service here is top tier. Everyone is nice and friendly. They offered to carry my items to my car. That extra step is truly appreciated.
- DHDarius HamptonOct 31, 20251.0Terrible and rude customer service
- LWLatrice WilliamsOct 27, 20253.0The store was nice and clean. The team members where very polite and professional. The item that we where looking for unfortunately wasn't in stock at the store.
- DDDelovvOct 1, 20251.0Just wasted 15 minutes just was trying to buy bolts for my grill 4 associates working 3 standing in the same spot not doing nothing stood in line waited while one worked finally got help then when I was ready to pay no one came to help so I left terrible customer service
- CRcammie ruckerSep 8, 20255.0Always courteous
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Eastpointe, MI?
AutoZone Auto Parts in Eastpointe is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
Which brands are available at AutoZone Auto Parts Eastpointe?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What product categories can I find at AutoZone Auto Parts in Eastpointe?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
How can I contact AutoZone Auto Parts at 20777 Gratiot Rd, Eastpointe, MI?
You can call them at (586) 498-9853 or email customer.service@autozone.com for assistance.
Are there nearby gas stations if I need fuel close to AutoZone Auto Parts?
Yes, nearby gas stations include Shell, BP, Gulf Gas Station, and Sunoco, providing convenient refueling options.
What dining options are available near AutoZone Auto Parts in Eastpointe?
Nearby dining includes White Castle, Burger King, Baskin-Robbins, and Bigg Bites Tacos for quick meals before or after your visit.
Are there any nearby automotive services or parts stores near AutoZone Auto Parts?
Yes, there is another AutoZone nearby, along with several gas stations like Shell and BP for automotive needs.
Where can I find beauty and spa services near AutoZone Auto Parts?
Nearby beauty options include Nails Palace, Nail Gallery, My Pretty Bundles, and Exhale Beauty Salon & Spa if you want to relax after shopping.
Does AutoZone Auto Parts in Eastpointe have a social media presence where I can follow updates?
Yes, you can follow AutoZone on Twitter @autozone and find their Facebook page at AutoZoneEastpointeMI2125 for news and promotions.