Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 22901 Gratiot Ave in Eastpointe offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
281 reviews
5 stars
148
4 stars
60
3 stars
34
2 stars
13
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor management.
Product Availability
Many customers expressed frustration with the store's stock levels, noting that items were often unavailable or orders were not ready for pickup.
Staff Knowledge
Some reviews highlighted knowledgeable staff who provided helpful advice, while others experienced a lack of assistance or incorrect information.
Efficiency
Customers appreciated quick service in some instances, but there were complaints about long wait times and disorganization during busy periods.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others vowed not to return due to negative interactions.
- SKSamantha KueNov 7, 20251.0Went there in the morning on November 11th, was no one in the front at all. Saw 2 guys in the back talking. The older guy yelled out, will be with you shortly. So I waited and waited. No one came. I asked, how much longer do I need to wait. He , yelled back. No one came to work today. I was like, you did. So why aren't you helping me! Waited and just left! Worst experience I ever had ! I guess them being in the back talking was way more important than, coming to the front to cash out! Will not recommend this Avance Auto Part in Eastpointe to anyone!
- RMRodney McCainOct 4, 20251.0I paid for my car parts and had them sent here, but this stores employees refused to look for or give me any parts without a manger present and I waited for the better part of an hour at the store and no management showed up. I will never come here or recommend this place again. Poorly managed and staffed heavily disappointing.
- BRBrandon RehfusOct 2, 20255.0Love this store the staff is very friendly and very helpful. If you need parts stop here first!!!
- BLBrandi LoveSep 21, 20254.0Was helpful and had excellent advice
- TJT juanSep 19, 20253.0The lady at the counter was being very rude she's the one that wear the glasses she tried to make a joke when I came in about my battery I didn't appreciate it cuz I was with my kids
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products does Advance Auto Parts at 22901 Gratiot Ave offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide free installation services?
Yes, free installation is available for car batteries and windshield wipers with purchase. Other services like battery testing and engine code scanning are also offered for free at most locations.
Can Advance Auto Parts test or install my car battery?
Yes, they test battery health, offer free installation on most batteries purchased, and recycle used batteries for free.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries free of charge, with some exclusions applying.
What are the store hours for Advance Auto Parts at 22901 Gratiot Ave?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment options are accepted at this Advance Auto Parts store?
Payments can be made via American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available.
Are there any nearby places I can visit before or after shopping at Advance Auto Parts?
Yes, nearby you can visit Big Boy for dining, Mr. D's Corned Beef Deli for sandwiches, or Sweetie Marie's for ice cream and bakery treats.
Where can I find nearby automotive services around Advance Auto Parts?
Close to the store, you can find Bestpointe Collision and Auto Care for auto repair, American Wheel Covers for tire services, and Eastpointe Scooters.
Are there convenient locations nearby for shipping or postal services?
Yes, there are UPS Access Point locations nearby that provide courier, delivery, and shipping services.