Advance Auto Parts

4.0
285 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 22901 Gratiot Ave in Eastpointe offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
22901 Gratiot Ave, Eastpointe, MI
48021, United States

Hours

Reviews

4.0
285 reviews
5 stars
150
4 stars
60
3 stars
35
2 stars
13
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.

Order Fulfillment

Many customers expressed frustration with online order fulfillment, citing delays and issues with curbside pickup.

Product Availability

Several reviews mentioned that the store often lacks stock for specific parts, leading customers to seek alternatives.

Staff Knowledge

While some customers found staff knowledgeable and helpful, others experienced a lack of assistance or expertise.
  • PP
    Pennywise
    4 days ago
    1.0
    Romero the store manager is not caring whatsoever. He has no business being a manager. Horrible customer service!
  • TP
    Todd Pierce
    Dec 25, 2025
    5.0
    The workers here are prompt and friendly. I like to order online beforehand and grab the order and go when I get to the store. My orders are always ready and correct. I am in and out with my order within 2-5 minutes everytime
  • VS
    Vincent Schoenherr
    Dec 20, 2025
    3.0
    Always enjoyed coming here to get my parts for my family's vehicle because they are fairly priced, tonight however, sat Dec 20th , I went to buy a simple tiny light bulb for my impala and the lady behind the counter Proceeds to tell me what I need to buy, now mind you I've already found what I need so i tell her I'm all set I don't need anything else and she proceeded to tell me I absolutely needed to buy light bulb grease, to which I replied no I don't I need just the bulb, so she goes on a 5min rant about something regarding her old job at auto zone, needless to say she ended up charging me 1.99 for bulb grease I never asked for nor needed I've never used it ever, quite honestly as a customer I felt very disrespected, I will be returning tomorrow to return the grease that I didn't need and get a refund, customers should not have to deal with that level of disrespect after saying no, same woman also tried over selling me on a ICM for my vehicle as well glad I left and went elsewhere to obtain it.
  • SK
    Samantha Kue
    Nov 7, 2025
    1.0
    Went there in the morning on November 11th, was no one in the front at all. Saw 2 guys in the back talking. The older guy yelled out, will be with you shortly. So I waited and waited. No one came. I asked, how much longer do I need to wait. He , yelled back. No one came to work today. I was like, you did. So why aren't you helping me! Waited and just left! Worst experience I ever had ! I guess them being in the back talking was way more important than, coming to the front to cash out! Will not recommend this Avance Auto Part in Eastpointe to anyone!
  • RM
    Rodney McCain
    Oct 4, 2025
    1.0
    I paid for my car parts and had them sent here, but this stores employees refused to look for or give me any parts without a manger present and I waited for the better part of an hour at the store and no management showed up. I will never come here or recommend this place again. Poorly managed and staffed heavily disappointing.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*