Advance Auto Parts

4.2
241 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2786 E Grand River Ave in East Lansing offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2786 E Grand River Ave, East Lansing, MI
48823, United States

Hours

Reviews

4.2
241 reviews
5 stars
156
4 stars
40
3 stars
14
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, often with quick service.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and poor service in certain instances.

Installation Services

Some customers appreciated the free installation services offered, while others reported dissatisfaction with the service or misleading advertising.

Warranty Issues

Several customers expressed frustration regarding warranty claims and return policies, indicating a need for improvement in these areas.
  • AG
    Allan Greig
    6 days ago
    1.0
    Just got off the phone with this store and the young guy on the line was rude and insulting. I literally was about to drop hundreds of dollars here but wanted to ask some clarifying questions. But after his sarcastic response I will take my money elsewhere.
  • TM
    Tara Monterosso
    Jan 1, 2026
    5.0
    Really helpful employees and had my order ready in 30 minutes. Thank you!
  • SW
    Sam Wisniewski
    Dec 4, 2025
    5.0
    Excellent service all around! The team member who assisted me was very friendly and helpful in installing my windshield wipers.
  • JP
    James Potter
    Oct 24, 2025
    5.0
    Jackson and the team are always super nice and helpful when I need anything!
  • ES
    Ernest Stovall
    Oct 8, 2025
    5.0
    Very pleasant experience with the associate that checked me out. I had a question about whether I had bought the appropriate part online. He brought up my part and the alternate part suggested by advance online. He showed that I had purchased the correct one based on the information he had. It's always nice when someone's willing to go the extra distance instead of just checking me out.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*