Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Detroit.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
418 reviews
5 stars
286
4 stars
57
3 stars
16
2 stars
10
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service and communication.
Service Quality
Several reviews noted issues with service quality, including mistakes during oil changes and upselling unnecessary services.
Efficiency
While some customers experienced long wait times, others appreciated the quick and efficient service provided during their visits.
Professionalism
The professionalism of the staff was frequently mentioned, with many customers feeling that the team was knowledgeable and courteous.
Pricing Concerns
There were complaints about pricing being perceived as high, with some customers feeling they were charged excessively for services.
- PUPat Ulano4 days ago5.0Great service, Deon was extremely helpful and knowledgeable. I appreciated the workmanship
- YYYazedy4 days ago1.0Horrible service and unfriendly/uncourteous staff
- HFHarden FamilyDec 27, 20255.0Andy @ 16335 Mack Ave. was the absolute best!!! If you have a Honda , this is the guy for you. I will always comeback or go wherever Andy is working!!!
- KDKristi DonnellonDec 21, 20255.0I have used other oil change locations over the past year, but this location has consistently been the best. Nyx was my advisor/technician today. She was knowledgeable, honest about what was needed (& what was not) and extremely efficient. I received superior service today.
- TTTruly TreDec 3, 20255.0My boyfriend finally got the car fixed after dragging his feet-caught a flat on the way to Valvoline’s shop, but the mechanic was a lifesaver, jumping in to help without hesitation. That was huge! And, get this: the lady at headquarters who takes call-ins? Absolute gem. She was so warm and persuasive, she had us sold on Valvoline before the tire even popped. Honestly, her vibe was the kind you don’t hear in customer service anymore-genuinely friendly, like she actually cared about our time and money. The Mack location’s team? Top-notch. Ten-out-of-ten experience-killer service, solid work, and they know their stuff! ⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, easy oil changes and a wide range of preventive maintenance services for all types of vehicles, including oil change, oil lube & filter service, and car battery services.
Where is Valvoline Instant Oil Change located?
The store is located at 16335 Mack Avenue, Detroit, MI 48224, United States.
What are the operating hours of Valvoline Instant Oil Change?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM. It is closed on major holidays such as November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required for services at Valvoline Instant Oil Change; you can walk in for service.
What payment methods are accepted at Valvoline Instant Oil Change?
The store accepts credit cards, debit cards, and mobile NFC payments.
How quickly can I get an oil change at Valvoline Instant Oil Change?
Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes to make the process quick and convenient.
Which nearby attractions can I visit before or after my service at Valvoline Instant Oil Change?
You can visit nearby attractions such as Park Antiques and Another Time Antiques for unique shopping, or check out Bookie's Club museum and bar for history and leisure.
Are there any nearby beauty and spa locations close to Valvoline Instant Oil Change?
Yes, nearby beauty and spa locations include J Cally Grooming, Epic Cuts, Asian Nail Salon, and Diva’s Butterfly Beauty, great for a relaxing treatment while your vehicle is serviced.
What nearby services are available for families visiting Valvoline Instant Oil Change?
Families can find Growing Minds Learning Center for daycare and preschool services, and St Clare Of Montefalco School nearby for educational needs.
How can I find Valvoline Instant Oil Change online and stay updated?
You can visit their official website at https://store.vioc.com/mi/detroit/16335-mack-avenue and follow their Instagram handle @valvolineinstantoilchange and Facebook page for updates and promotions.