Many customers praised the friendly and helpful staff, particularly highlighting individuals like Alex and Tony for their exceptional service.
Service Quality
Overall, customers reported quick and efficient service, especially for tire repairs and oil changes, with many expressing satisfaction with the results.
Negative Experiences
Several reviews mentioned rude behavior from staff, particularly a manager named Aaron, leading to dissatisfaction and complaints about customer treatment.
Pricing Issues
There were multiple complaints regarding high prices for services and upselling tactics, with some customers feeling misled about costs.
Emergency Assistance
Customers appreciated the prompt assistance during emergencies, particularly for flat tires, with many noting the quick turnaround times.
VV
Venus
Feb 17, 2026
5.0
Great service,done in a timely manner
MK
Michael Alan Kearns
Jan 26, 2026
5.0
Been using them for several years, both for flat repairs and new tires. Always great service. Jacqueline was super helpful and exceptionally friendly.
ME
Mary Edmonds
Jan 23, 2026
5.0
I had a great experience at Goodyear. Alex was really helpful! When I was in a month ago, he suggested a set of tires that are designed to handle water and snow on the road. Now that the Michigan winter has hit, I’m very glad that I ended up going with those!! My small SUV hasn’t slipped once in the various “snowmageddons” that we’ve had lately. Thank you for the great service!
KN
Kevin Neuman
Jan 22, 2026
5.0
Always a 5 star experience here! Excellent customer service, fair prices, and the most convenient location around. I love that they stay in touch throughout the process and let me know exactly when my car is ready. This is my go-to spot for oil changes.
YY
Yanachka
Jan 21, 2026
5.0
Excellent service! Everyone was prompt, respectful, and welcoming. I truly felt taken care of and couldn’t be happier with the results. Alex went out of his way to make sure I was happy before leaving. I’ll definitely be back.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and general auto maintenance.
Where is Goodyear Auto Service located?
It is located at 3075 East Grand Blvd, Detroit, MI 48202-3135, USA.
What are the operating hours of Goodyear Auto Service?
Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays. Holiday hours may vary.
Does Goodyear Auto Service offer in-store pickup or delivery services?
They offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom.
Can I make an appointment online for Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
What should I know about parking near Goodyear Auto Service?
Metropolis parking is available nearby, making it convenient for customers visiting the service center.
What public transit options are near Goodyear Auto Service?
The QLINE Grand Blvd Station, a light rail station, is nearby and can help customers reach the location easily.
Are there any dining options near Goodyear Auto Service for customers?
Yes, nearby dining options include Baobab Fare (African and halal cuisine), Popeyes Louisiana Kitchen (chicken restaurant), and Joe Louis Southern Kitchen (American and southern cuisine).
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