Need a rental car in Detroit, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Detroit Wight Street location today.
Many customers praised the friendly and professional staff, highlighting individual employees for their exceptional service.
Reservation Issues
Numerous reviews mentioned problems with reservations, including cars not being available despite confirmations and long wait times.
Cleanliness Concerns
Several customers reported receiving dirty vehicles, with complaints about the condition of the cars upon pickup.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, including poor communication and unhelpful staff.
Reliability
Customers expressed dissatisfaction with the reliability of the service, citing issues with car availability and unexpected charges.
CF
Cynthia Flowers
3 days ago
5.0
My experience with Enterprise was warm, friendly and professional. Jay your team member was great.
RM
Raymond Moore
Nov 7, 2025
5.0
Enterprise in downtown Detroit was a very great experience. Yes I will definitely be honored to go there again.
DM
December Miles
Oct 31, 2025
5.0
Great Job Detroit enterprise on wight st. The staff does excellent work keep up the great job
EC
Elizabeth Coakley
Oct 29, 2025
3.0
This enterprise was very disorganized. We reserved a car about a week in advance before picking it up and we had to wait almost an hour for someone to bring a car from another location. There was an event going on around them making it difficult for them to get cars but the issue was with the car they put us in. They put us in a car that reeked of marijuana and my husband has severe asthma so it was a little bit of a problem but that was the only car they had available so we took it. We rented this car for 7 days to visit family and not even 3 days into a rental they call us wanting us to bring the car back because they sold it. We bring the car back on the date and time we were supposed to and they try to charge us for the marijuana smell even though we had it noted in our rental agreement that it smelled like someone hotboxed in that car before returning it.
MH
Michelle Hickman
Oct 12, 2025
5.0
This review is for the Detroit location on Withe Street, not at the airport. I've only been here twice but I know Jay, Mike and Kayla are the best! They are friendly, professional and courteous! Unfortunately I've had to use rental cars the past couple of months and I couldn't tell you a single name from another agency or even Enterprise at the airport. They definitely treated me like more than just a "reservation"and that goes a long way in today society.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Detroit?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your needs.
Where is the Enterprise Rent-A-Car Downtown Detroit Wight Street location?
The location is at 3245 Wight St, Detroit, MI 48207.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, it is closed on Sundays.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts payment via American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for the Downtown Detroit Wight Street location?
Yes, you can conveniently reserve a rental car online through their reservation website.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, Enterprise provides airport pick-up services to make your rental experience easier.
Are there any nearby places of interest where I can shop or eat before or after renting a car?
Yes, nearby places include The Icon event venue and CVS Pharmacy, where you can shop or find essentials before or after your rental.
How can nearby transit or transportation options around Enterprise Rent-A-Car help me?
While there is no direct transit listed, nearby services such as City Shield Security and Detroit Network Cabling provide local support, and nearby landmarks like Spinnaker Tower Condominium As can help you navigate the area.
Are there any nearby travel or tour services that could complement my rental car experience?
Yes, near Enterprise Rent-A-Car you can find Dream Castle Vacation and Ruby Thompson - Cruise Planners to assist with travel planning and tours.