Bobby's Towing

Reviews

• LI

  Lydia Israel

  Dec 31, 2025
  5.0
  Thank you for your prompt service. The office staff and driver were both professional and friendly. I appreciate your prompt service.
• TH

  Tayla Hayes

  Dec 26, 2025
  5.0
  My car was vandalized right before the holiday. I had a tough day but the driver that was sent jumped right in to help. This turn my day around for the better. He didn't need a sob story to be motivated to help. He just seen that I needed help and helped. He got started and told me I can sit in the truck to warm up. 5 star service! He even referred me to someone reputable to fix my car and called and spoke to the mechanic himself. He was a young guy in his 20s.l extremely smart, polite and Respectful. He towed the car like he had 20 years experience even with a tire missing. He handled my car with care even in the rough shape from the vandalism. He said it can be fixed and he would take his time so he didn't make the car worst. This type of work ethic and Professionalism is rare and greatly appreciated. I had other drivers come and refuse to help me the day before which had me really emotional and feeling defeated. My apartment manager was threatening to have it impounded if I didn't remove it immediately. The dispatcher at Bobby's towing was very professional as well. I felt very supported on a very tough day for me.Thank you!
• ZZ

  zlirious

  Dec 15, 2025
  5.0
  I don't write a lot of reviews, but I wanted to pump up their ratings due to receiving excellent service. My insurance company sent out Bobby's Towing when my car wouldn't start. I had tried to get a jump before calling for service, but it still wouldn't start. I thought I would need a tow. When the driver arrived, he asked if I wanted to try a jumpstart again, just to see. Well, it started when he tried! He was the nicest, friendliest most helpful driver I could have asked for. Thanks!
• RM

  Richard Mack

  Dec 12, 2025
  1.0
  This place is horrible. They were late! Then they pull up to the place where the car was and text me. The text must not have gone through. But when I didn’t respond to the text - which never went through - THEY LEAVE. They see the car which needs towing, but still leave!! They don’t knock on the door. They don’t call. They don’t walk up to the car to see if I’m inside. They simply leave. Then, when I call to see where they are, Denise doesn’t apologize but gives me a bunch of lip and back talk about why I missed the text!!! Then she hung up on me, since the baby in the background demanded her attention. Unreal. Unprofessional!
• HG

  Herbert Graham

  Dec 12, 2025
  1.0
  Horrible customer service, requested a tow and the representative was acting like I was bothering her because I was stuck in the cold with a car not working and she was inside a warm building getting snippy with me on the phone. So rude and narcissistic. She Simply had an attitude with no and didn’t want to help me. It was that simple.

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