Business Details
About
Towing Service StationAuto Auction
Bobby's T.C.B. Towing Service is family owned and operated with more than 20 years of experience we are committed to providing our customers with the highest level of service available, the quickest response time all at a reasonable rate. Our drivers are highly trained in the latest techniques available in the towing and recovery industry. We provide prompt, professional and courteous services, we bring our community the skills to ensure damage free towing and recovery services. We can safely and efficiently accommodate the on-road and emergency roadside needs of passenger vehicles, and commercial trucks and vans. so, whether you've been in an accident are having car trouble or just a case of bad luck on the road we're here to help...24/7.
Location
Hours
Reviews
2.3
382 reviews
5 stars
90
4 stars
23
3 stars
21
2 stars
12
1 star
236
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, dismissive, and unprofessional.
Response Time
While some customers reported quick response times from drivers, many others experienced significant delays, with waits of several hours reported.
Professionalism
Several reviews noted a lack of professionalism among staff, including rude behavior and a dismissive attitude towards customers' urgent situations.
Communication Issues
Customers frequently mentioned poor communication regarding service updates and procedures, leading to frustration and confusion.
Overall Experience
The overall sentiment from reviews indicates a high level of dissatisfaction, with many customers advising others to avoid using the service.
- CJCraig JNov 10, 20255.0Bobby's Towing is number 1 in my book! Great customer service and Bobby's employees are hard working and very professional! They go beyond the call of duty to make there customers happy! More like family!
- KFkatarina fOct 4, 20255.0I was hesitant to use this company but I didn’t have a choice since it is who picked up my request for a tow through roadside assistance. Mike showed up and was so nice and helpful. He was so pleasant to deal with! I called the office before Mike arrived and the gentleman who answered was also very nice and helpful.
- JDjames diggingsSep 26, 20251.0Ordered a tow truck through AAA at 12:45 eta was 2:40. The Lady at the front mouth is just so slick and bad attitude she clearly hates what she does.. i was calling trying to get a update on the tow and she just kept giving attitude and getting smart.anywho the tow truck didn’t arrive until 4:28 2 mins before place closed….. Then on top of that the driver left me after j requested a ride home with the tow truck driver.
- TSTera SargentAug 11, 20255.0Good experience,driver Geno Jones was very nice and did a great job with my husband Langstons car thank you
- KTKoron TeflonAug 8, 20251.0Oh they terrible yall. Literally pulled up to the scene of an accident on a PUBLIC DETROIT OWNED STREET, IN FRONT OF POLICE, and said they wouldn’t tow the vehicle without a report. The report was not filed because it wasn’t needed and even without the expertise of 5 accidents myself in which I NEVER needed a POLICE REPORT NUMBER (namely because often times you get that, AFTER the car is towed, especially in Detroit, iykyk) even the triple a representative herself, said she’s never heard of this practice. Please don’t use them if not for an ABSOLUTE emergency (even still, you made need a backup) and be advised; the ONLY reason I gave them two stars, is because I’m assuming, Bobby is black. If not….here is my review.
Frequently Asked Questions About Bobby's Towing
What services does Bobby's Towing provide?
Bobby's Towing offers towing and recovery services for passenger vehicles, commercial trucks, and vans, including emergency roadside assistance with highly trained drivers.
What are the operating hours of Bobby's Towing?
Bobby's Towing operates Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 10:00 AM to 2:00 PM, and is closed on Sundays.
Is Bobby's Towing available 24/7 for emergencies?
Yes, Bobby's Towing provides 24/7 roadside and towing assistance for emergencies despite regular office hours.
What payment methods are accepted at Bobby's Towing?
Bobby's Towing accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Bobby's Towing?
You can contact Bobby's Towing by phone at +1 313-933-9305 or via email at bobbys_towing@yahoo.com.
Where is Bobby's Towing located?
Bobby's Towing is located at 10401 Lyndon Street, Detroit, MI 48238, United States.
Are there any notable places near Bobby's Towing where customers can visit?
Nearby places include Jack Adams Memorial Arena, Detroit Ice Dreams, and Dream Detroit Skating Academy, great for a visit before or after your towing service.
How can nearby gas stations like Speedy Gas help customers visiting Bobby's Towing?
Customers can refuel at nearby Speedy Gas, conveniently located near Bobby's Towing, before continuing their journey or after vehicle recovery.
Are there food options near Bobby's Towing for customers waiting for service?
Yes, customers can visit nearby food spots like Hustlin Tacos, Uncle Ray's, or Super Coney Island for a meal while waiting.
What nearby automotive service providers are available around Bobby's Towing?
Nearby automotive services include Double Jays Collision, Double JAYS AUTO Service, and michgan auto for repairs and towing-related needs.