AutoZone Auto Parts

4.4
201 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Detroit #6024 in Detroit, MI is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Detroit, MI or call us at (313) 826-3126.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
20600 Woodward Ave, Detroit, MI
48203, United States

Hours

Reviews

4.4
201 reviews
5 stars
142
4 stars
26
3 stars
12
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude and unhelpful.

Staff Knowledge

Several reviews highlighted that some staff members were knowledgeable and provided excellent assistance, while others lacked product knowledge and were unable to help customers effectively.

Store Conditions

The store was often described as clean and organized, but there were complaints about understaffing and inconsistent hours of operation.

Product Availability

Customers reported issues with product availability, with some items frequently out of stock, leading to frustration.
  • CB
    Cyrus Barrow
    5 days ago
    1.0
    Refused to return until opened time their employee suggested would work for job
  • RP
    Ryan Phillips
    Jan 5, 2026
    1.0
    The staff were very apathetic, rude and had no knowledge of their products. I was not greeted. They just looked at me. I needed a break light for my car. The staff gave me the wrong break lights. I had to take them back!! I also needed wiper fluid. The staff member DIDN’T EVEN KNOW HOW TO HELP ME ADD FLUID INTO MY CAR! I WON’T BE BACK!! To anyone reading this, DON’T COME TO THIS AUTOZONE!! GO ANYWHERE ELSE!!
  • ID
    Ian Dosland
    Jan 4, 2026
    5.0
    I know nothing about cars, and came in late in the day. Unlike other businesses, these folks were kind, patient, understanding and made sure I got the help I needed. Definitely recommend this location.
  • TK
    Tia Karnick
    Dec 22, 2025
    1.0
    Sarah and the other female there were absolutely horrible. They were very rude and obnoxious for no reason when I was simply trying to complete an even exchange from somethingI had LITERALLY bought just 2 minutes prior. They were not trying to assist at all.And I think that they need some training on how to treat a customer, especially female customers. The gentleman was nice but the females had the absolute worst attitude with snide, and sarcastic remarks. Will never attend this location for my car business needs ever again and I don't recommend it!
  • AA
    A'Lyse
    Dec 10, 2025
    1.0
    I Really did not like the quality of the service that I received. I purchased 1 windshield wiper blade replacement and I had to buy three of them because they kept recommending the incorrect sizes. I would make a purchase and then have to be refunded. There was only 1 employee a tall thin older white male w lots of earrings who actually stepped outside to help me. The other employees including the manager watched the white employee struggle to help me. I thought this was very rude and not courteous, I even went back into the store and spoke with a manager, who sent out a different younger black male with dreadlocks to actually help me. Unfortunately, the windshield wiper blades were the wrong size again l, I got my refund and I left. I definitely will not be revisiting this location and I will not be recommending it to other people

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Detroit?

AutoZone Auto Parts in Detroit is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Detroit offer in-store pickup services?

Yes, AutoZone Detroit offers in-store pickup services for customer convenience.