AutoZone Auto Parts

4.0
595 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Grand River in Detroit, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Detroit, MI or call us at (313) 535-2891.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
19850 Grand River Ave, Detroit, MI
48223, United States

Hours

Reviews

4.0
595 reviews
5 stars
301
4 stars
145
3 stars
70
2 stars
22
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and professionalism, particularly highlighting individuals like Amelia and Michael C.

Product Availability

Customers frequently noted that the store had a good selection of parts and was able to fulfill their needs, although some reported issues with specific items being out of stock.

Mixed Experiences

While many reviews were positive, there were also complaints about unprofessional behavior from some staff members and slow service during busy times.

Pricing Concerns

Several customers expressed dissatisfaction with perceived high prices for parts, suggesting a need for more competitive pricing.

Store Operations

There were complaints regarding inconsistent store hours and early closures, which caused inconvenience for customers.
  • AH
    Alan Hussein
    Oct 30, 2025
    5.0
    The manager was great. Very kind and knowledgeable.
  • AH
    Arieal Harper
    Oct 10, 2025
    1.0
    Older man who works in the morning is very condescending, lacks professionalism and customer service skills
  • TS
    Truth Seeker
    Oct 1, 2025
    5.0
    Amelia literally made my day and store experience Top tier. She gave her full attention and support while multitasking and doing the same for incoming customers calling via phone. Further more she stepped out and came under the hood with me and motivated me to repair my own car. Auto Zone please. Reward her for the hard work and dedication she’s giving the customers if going above and beyond was a goal for her annual reviews then she went over and through the mountains and i appreciate her more than she thinks. #salute
  • CM
    clarence mayes
    Sep 15, 2025
    5.0
    I got new windshield wipers, and the guy put them on the car. Great 👍
  • AW
    Anthony Williams
    Sep 7, 2025
    5.0
    Amelia was so great and helpful she’s the best at customer support and satisfaction her service was greatly appreciated

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Detroit, MI?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts in Detroit offer in-store pickup and same day delivery?

Yes, this AutoZone location offers in-store pickup, same day delivery, and curbside pickup for customer convenience.