AutoZone Auto Parts

4.0
599 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Grand River in Detroit, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Detroit, MI or call us at (313) 535-2891.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
19850 Grand River Ave, Detroit, MI
48223, United States

Hours

Reviews

4.0
599 reviews
5 stars
303
4 stars
145
3 stars
71
2 stars
22
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the staff, particularly highlighting Amelia and Michael C. for their exceptional service.

Staff Competence

Feedback was mixed regarding staff knowledge and efficiency, with some customers reporting excellent assistance while others noted a lack of professionalism and competence.

Store Operations

Several reviews mentioned issues with store hours, including early closures and delays in opening, which caused inconvenience for customers.

Product Availability

Customers appreciated the availability of parts and the ability to order items, although some expressed frustration over not finding specific products in stock.

Pricing Concerns

There were complaints about high prices and perceived price gouging on certain auto parts, leading to dissatisfaction among some customers.
  • KB
    Kevin Bomar
    Jan 2, 2026
    5.0
    Excellent Service
  • RK
    R K
    Dec 1, 2025
    1.0
    AMELIA AND HER TEAM HAS TO BE THE MOST INCOMPENT AND LAZY GROUP OF EMPLOYEES! THESE EMPLOYEES DO NOT REPRESENT AUTOZONE'S PLEDGE AND VALUES! I WOULD NOT RECOMMEND THIS LOCATION! THE TEAM CAN ONLY BE AS GOOD AND PRODUTIVE AS IT'S LEADER... AMELIA DEFINETLY FAILS IN THIS AREA! CAUTION ⚠️ THIS IS NOT WHAT AUTOZONE MEANT BY "OVER AND BEYOND" IN CUSTOMER SATISFACTION!
  • AH
    Alan Hussein
    Oct 30, 2025
    5.0
    The manager was great. Very kind and knowledgeable.
  • AH
    Arieal Harper
    Oct 10, 2025
    1.0
    Older man who works in the morning is very condescending, lacks professionalism and customer service skills
  • TS
    Truth Seeker
    Oct 1, 2025
    5.0
    Amelia literally made my day and store experience Top tier. She gave her full attention and support while multitasking and doing the same for incoming customers calling via phone. Further more she stepped out and came under the hood with me and motivated me to repair my own car. Auto Zone please. Reward her for the hard work and dedication she’s giving the customers if going above and beyond was a goal for her annual reviews then she went over and through the mountains and i appreciate her more than she thinks. #salute

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Detroit, MI?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts in Detroit offer in-store pickup and same day delivery?

Yes, this AutoZone location offers in-store pickup, same day delivery, and curbside pickup for customer convenience.