Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Eight Mile Rd in Detroit, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Detroit, MI or call us at (313) 537-2677.
Mixed reviews on customer service; while some staff were praised for being helpful and friendly, others were criticized for rudeness and unprofessional behavior, particularly from management.
Staff Knowledge
Several customers expressed concerns about the staff's knowledge regarding products, with some feeling that employees lacked the necessary expertise to assist effectively.
Store Experience
Customers appreciated the cleanliness and organization of the store, but there were complaints about long wait times and inadequate staffing during busy periods.
Product Availability
The store generally had the parts customers needed, but there were instances of incorrect or outdated inventory information.
SL
Superior Auto SALES (Superior Auto Sales LLC)
Feb 24, 2026
1.0
Not worthy of my business
TC
Terry Collins
Feb 13, 2026
1.0
Called AutoZone (Detroit) — staff ignored me and said techs were out, so I left. Went to O'Reilly's (Oak Park) — called ahead, technician ready with a battery tester, performed the free test, fast and friendly, in and out in under 10 minutes. Huge contrast — highly recommend!
PS
Premiumprop Services
Jan 2, 2026
5.0
great employees hassle free
ZB
Zsazsa Banks
Dec 18, 2025
5.0
Grest staff had to pickup motor oil
DS
darou samb
Nov 16, 2025
1.0
I am very disappointed with the way the store manager handled my situation at this AutoZone location. The issue was not with the employees—they were respectful and tried to help—but the manager’s behavior was completely unprofessional.
Instead of listening to my concerns, the manager (a woman) was rude, dismissive, and unwilling to provide any real assistance. Her tone was disrespectful, and she made me feel like my situation was not important. A store manager should lead with professionalism and customer care, but she did the exact opposite.
Because of her attitude and lack of support, the entire experience was frustrating and unacceptable. This location needs better leadership, because the current manager does not treat customers with the respect they deserve.
I will not be returning to this AutoZone, and I do not recommend it based on the manager’s poor behavior.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 8:00 AM to 9:00 PM Monday through Thursday, and on Friday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services for customer convenience.
What types of products are available at AutoZone Auto Parts?
AutoZone Auto Parts sells a variety of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 19701 W Eight Mile Rd, Detroit, MI 48219, United States.
How can I contact AutoZone Auto Parts for customer service?
You can reach AutoZone Auto Parts by phone at (313) 537-2677 or via email at customer.service@autozone.com.
What brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there dining options near AutoZone Auto Parts?
Yes, nearby dining options include Checkers at 19801 West 8 Mile Road, Krispy Krunchy Chicken, Nicky D's Coney Island, and Wendy's, perfect places to grab a meal before or after your visit.
Is there a gas station close to AutoZone Auto Parts where I can refuel?
Marathon Gas and Amoco gas stations are nearby, making it easy to refuel your vehicle near AutoZone Auto Parts.
Where can I get automotive repairs near AutoZone Auto Parts?
Nearby automotive repair services include The Oil Exchange, Harthun Automotive, and Mr.D’s automotive repair, providing convenient options for vehicle maintenance.
Does AutoZone Auto Parts have an online presence where I can shop or learn more?
Yes, you can shop online or learn more about AutoZone at their website: https://www.autozone.com/locations/mi/detroit/19701-w-eight-mile-rd.html and follow them on Facebook at AutoZoneDetroitMI2275.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: