Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Eight Mile Rd in Detroit, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Detroit, MI or call us at (313) 537-2677.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
406 reviews
5 stars
212
4 stars
97
3 stars
44
2 stars
21
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are criticized for being rude and unprofessional.
Staff Knowledge
There are concerns about staff knowledge regarding products, with some customers feeling that employees lack the necessary expertise to assist effectively.
Store Experience
Customers appreciate the store's cleanliness and organization, but some report long wait times and issues with store hours.
Product Availability
Many customers find that the store has a good selection of parts and products, although there are occasional reports of stock issues.
Positive Interactions
Several reviews highlight specific employees who provided exceptional service, indicating that there are standout team members who enhance the customer experience.
- DSdarou sambNov 16, 20251.0I am very disappointed with the way the store manager handled my situation at this AutoZone location. The issue was not with the employees—they were respectful and tried to help—but the manager’s behavior was completely unprofessional. Instead of listening to my concerns, the manager (a woman) was rude, dismissive, and unwilling to provide any real assistance. Her tone was disrespectful, and she made me feel like my situation was not important. A store manager should lead with professionalism and customer care, but she did the exact opposite. Because of her attitude and lack of support, the entire experience was frustrating and unacceptable. This location needs better leadership, because the current manager does not treat customers with the respect they deserve. I will not be returning to this AutoZone, and I do not recommend it based on the manager’s poor behavior.
- MEMilton Amaru ElNov 7, 20255.0Clean store and friendly knowledgeable staff. Jerry answered the questioned I had about my battery needing to be charged and was very helpful with testing my battery and alternator for me. Great convenient location as well.
- BBBianca BarreraOct 20, 20253.0Had all the parts I needed.... THANK YOU 😊
- SGsharon gandyAug 28, 20251.0The lady who was there Wednesday the 27th had a very sarcastic attitude rude
- HCHayes ClarkAug 21, 20251.0Customer service at this place is terrible I walked in about 2:00 today and there was like two people ahead of me no one asked you anything they just moved around very slowly the line is getting longer no one communicates with you no one says will be right with you nothing 😤🤬😔
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 8:00 AM to 9:00 PM Monday through Thursday, and on Friday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services for customer convenience.
What types of products are available at AutoZone Auto Parts?
AutoZone Auto Parts sells a variety of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 19701 W Eight Mile Rd, Detroit, MI 48219, United States.
How can I contact AutoZone Auto Parts for customer service?
You can reach AutoZone Auto Parts by phone at (313) 537-2677 or via email at customer.service@autozone.com.
What brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there dining options near AutoZone Auto Parts?
Yes, nearby dining options include Checkers at 19801 West 8 Mile Road, Krispy Krunchy Chicken, Nicky D's Coney Island, and Wendy's, perfect places to grab a meal before or after your visit.
Is there a gas station close to AutoZone Auto Parts where I can refuel?
Marathon Gas and Amoco gas stations are nearby, making it easy to refuel your vehicle near AutoZone Auto Parts.
Where can I get automotive repairs near AutoZone Auto Parts?
Nearby automotive repair services include The Oil Exchange, Harthun Automotive, and Mr.D’s automotive repair, providing convenient options for vehicle maintenance.
Does AutoZone Auto Parts have an online presence where I can shop or learn more?
Yes, you can shop online or learn more about AutoZone at their website: https://www.autozone.com/locations/mi/detroit/19701-w-eight-mile-rd.html and follow them on Facebook at AutoZoneDetroitMI2275.