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AutoZone Auto Parts

4.1
(409 reviews)

Business Details

19701 W Eight Mile Rd, Detroit, MI
48219, United States
(313) 537-2677
https://www.autozone.com/locations/mi/detroit/19701-w-eight-mile-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Eight Mile Rd in Detroit, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Detroit, MI or call us at (313) 537-2677.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
19701 W Eight Mile Rd, Detroit, MI
48219, United States

Hours

Reviews

4.1
409 reviews
5 stars
214
4 stars
96
3 stars
44
2 stars
21
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some staff were praised for being helpful and friendly, others were criticized for rudeness and unprofessional behavior, particularly from management.

Staff Knowledge

Several customers expressed concerns about the staff's knowledge regarding products, with some feeling that employees lacked the necessary expertise to assist effectively.

Store Experience

Customers appreciated the cleanliness and organization of the store, but there were complaints about long wait times and inadequate staffing during busy periods.

Product Availability

The store generally had the parts customers needed, but there were instances of incorrect or outdated inventory information.
  • SL
    Superior Auto SALES (Superior Auto Sales LLC)
    6 days ago
    1.0
    Not worthy of my business
  • TC
    Terry Collins
    Feb 13, 2026
    1.0
    Called AutoZone (Detroit) — staff ignored me and said techs were out, so I left. Went to O'Reilly's (Oak Park) — called ahead, technician ready with a battery tester, performed the free test, fast and friendly, in and out in under 10 minutes. Huge contrast — highly recommend!
  • PS
    Premiumprop Services
    Jan 2, 2026
    5.0
    great employees hassle free
  • ZB
    Zsazsa Banks
    Dec 18, 2025
    5.0
    Grest staff had to pickup motor oil
  • DS
    darou samb
    Nov 16, 2025
    1.0
    I am very disappointed with the way the store manager handled my situation at this AutoZone location. The issue was not with the employees—they were respectful and tried to help—but the manager’s behavior was completely unprofessional. Instead of listening to my concerns, the manager (a woman) was rude, dismissive, and unwilling to provide any real assistance. Her tone was disrespectful, and she made me feel like my situation was not important. A store manager should lead with professionalism and customer care, but she did the exact opposite. Because of her attitude and lack of support, the entire experience was frustrating and unacceptable. This location needs better leadership, because the current manager does not treat customers with the respect they deserve. I will not be returning to this AutoZone, and I do not recommend it based on the manager’s poor behavior.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 8:00 AM to 9:00 PM Monday through Thursday, and on Friday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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