AutoZone Auto Parts

4.2
621 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Gratiot Ave in Detroit, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Detroit, MI or call us at (313) 579-1301.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7003 Gratiot Ave, Detroit, MI
48207, United States

Hours

Reviews

4.2
621 reviews
5 stars
344
4 stars
137
3 stars
76
2 stars
19
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality varies significantly; some employees provide excellent assistance while others display poor customer service skills.

Staff Knowledge

Many customers praised the staff for their knowledge and helpfulness, particularly in assisting with vehicle needs and installations.

Store Environment

The store environment is generally clean and organized, but some customers reported negative experiences with staff attitudes.

Product Availability

While many customers found the store well-stocked, there were instances where specific items were unavailable.

Positive Experiences

Several customers highlighted exceptional service from specific employees, particularly Angie and Deante, enhancing their overall experience.
  • TC
    T. C.
    Oct 21, 2025
    5.0
    Very friendly and helpful
  • TH
    Taylor Williams Hall
    Sep 17, 2025
    5.0
    I came in for windshield wiper blades and the young man was more than helpful. They explained which wipers would last and which would be most efficient for the weather. They even installed them for me! They were great!
  • AA
    Antonette
    Sep 17, 2025
    5.0
    Omg Shawn is amazing! These guys are life savers! Fixed my brake light quick!
  • CC
    Country
    Sep 16, 2025
    5.0
    Deante offered excellent service! I appreciate having awesome customer service. Such a blessing and he saved me from getting a ticket🤗
  • IB
    Ian Bender
    Sep 5, 2025
    1.0
    This is the worst and least hospitable business I have ever been to. I have been a repeat customer here and have garnered no good will with the employees after spending lots of money at this business. They profile customers and send security guards to watch people right when they walk in to the store and demand to know what they customers want to purchase if the feel suspicious of them. It’s a really bad shopping experience and outright disrespectful. This has happened to me for no good reason. This place is terrible.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Detroit?

AutoZone Auto Parts in Detroit is open from 8:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:30 AM to 8:00 PM on Sunday.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, they offer in-store pickup and same-day delivery services, including curbside pickup.