Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Moross Rd in Detroit, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Detroit, MI or call us at (313) 521-0046.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
420 reviews
5 stars
230
4 stars
85
3 stars
50
2 stars
14
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unprofessional behavior.
Product Availability
Customers expressed frustration over inconsistent stock levels and issues with online orders not matching in-store availability.
Store Operations
Several reviews mention problems with store hours and accessibility, including locked doors during business hours.
Staff Knowledge
While some customers found staff to be knowledgeable and helpful, others reported a lack of professionalism and assistance.
Overall Experience
Experiences vary widely, with some customers having positive interactions while others report significant dissatisfaction.
- RTRuth TaboneOct 4, 20251.0This location has been my main one for many years. Today, however, whomever the younger girl is, she's very rude. Not only rude but she put my daughter's vehicle in as a completely different vehicle (insisting she'd listened to my daughter) giving her the wrong brake pads TWICE. We went to another location & they knew exactly which employee she was talking about at this, the Moross, location. Some people don't need to be working with the public as they will QUICKLY ruin a company's name & business and she's one of them. I'll continue using this location but will not deal with her.
- KHKanisha HoustonAug 5, 20255.0Always purchase my front and rear rotors and brakes. Never disappoint
- KBKing BishopJul 14, 20251.0The store manager, Nathan, displayed poor customer service, when I asked for help; this nonsense took place after I spent hundreds of dollars at the store. This is an example of how a situation can escalate real quick. When you put people who don't know how to lead, in leadership positions, they think they can say anything to customers---with no consequences. #whatajoke
- ALArtie LittletonJun 27, 20255.0Excellent customer services
- DDDonnavon Duong (Donnavon)Jun 9, 20253.0Purchased a car battery that supposedly had a handle.. I was offered one without. they were supposed to have 2 batteries of this kind in stock, but only had 1. I then had to remove the handle off of my battery i brought in and reconfigure the handle to hold the new one.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 8:00 AM to 9:00 PM Monday through Friday.
What time does AutoZone Auto Parts open on Sundays?
On Sundays, AutoZone Auto Parts opens at 8:30 AM and closes at 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Which popular automotive brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can call them at (313) 521-0046 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Detroit?
It is located at 16091 Moross Rd, Detroit, MI 48205, United States.
What nearby dining options are available around AutoZone Auto Parts?
Nearby dining options include Wendy's, Papa's Coney Island, Little Caesars, and Trump Fish seafood restaurant, providing convenient places to eat before or after your visit.
Are there any nearby recreational or community centers close to AutoZone Auto Parts?
Yes, nearby are The Space Events & Community Center, Chandler Park Family Aquatic Center, and Detroit Dynasty Entertainment for events and entertainment.
What beauty and personal care services can I find near AutoZone Auto Parts?
Nearby beauty and spa services include Girl Boss Beauty Bar & Boutique, The Dollfacer, Elusive Hair Salon, and Euphoria spa.