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Alamo Rent A Car - Detroit Metro Airport (DTW)

4.4
(2822 reviews)

Business Details

338 Lucas Dr, Detroit, MI
48242, United States
(844) 934-1086
https://www.alamo.com/en/car-rental-locations/us/mi/detroit-metropolitan-airport-203b.html

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Detroit Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in MI and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car - Detroit Metro Airport (DTW)
338 Lucas Dr, Detroit, MI
48242, United States

Hours

Reviews

4.4
2,822 reviews
5 stars
2,016
4 stars
345
3 stars
141
2 stars
87
1 star
233

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and accommodating, providing excellent service during both pick-up and drop-off.

Vehicle Condition

Several customers reported issues with vehicle cleanliness and maintenance, including unclean cars and mechanical problems.

Rental Process

The rental process is generally smooth and efficient, with many customers appreciating the quick check-in and return procedures.

Pricing Issues

Some customers expressed dissatisfaction with unexpected charges, particularly related to fuel and deposits.
  • SP
    Sally P
    5 days ago
    5.0
    I left my keys in the rental and took theirs. Right after I realized it Alamo called me. They sent my keys with bus 70. I traded keys and still was able to make my flight. GOD BLESS YOU ALL.
  • TE
    Tiffany E
    5 days ago
    1.0
    Picking up the car was a phenomenal experience. However, upon returning the vehicle I was honest enough to inform the agent at Detroit airport that something was hanging under the car and while I was on the interstate (which I thought was the wind) once I reached my destination something was sticking out I was accused of hitting something. This is unfair that you have to pay the price for raggedy interstates in Michigan and normal wear and tear of a vehicle. They might want to start lifting the cars and taking pictures. Please beware of Alamo they are vultures trying to get a claim for a vehicle I didn’t damage.
  • MC
    Martha Coutrets
    Feb 22, 2026
    5.0
    Excellent customer service. Very pleased with the entire staff. Will definitely be using Alamo every time I come visit my daughter. Thank you for being so diligent in making sure I got the SUV I wanted. 🙏
  • PG
    Patrick Grosskopf
    Feb 20, 2026
    5.0
    Great experience! The people were great to deal with, start to finish.. You get to choose your car out of the lineup which was awesome... and the process was way better than other places. 10/10
  • LF
    Luke Freiburger
    Feb 9, 2026
    5.0
    This is hands down the best place to go. I’ve tried them all, and I choose this location every time. From the cleanliness of the vehicles to the short wait times and outstanding customer service, everything is top-notch. Walking in and being greeted by staff like this genuinely puts a smile on my face. It truly makes all the difference.

Frequently Asked Questions About Alamo Rent A Car - Detroit Metro Airport (DTW)

Where is Alamo Rent A Car - Detroit Metro Airport located?

Alamo Rent A Car - Detroit Metro Airport is located at 338 Lucas Dr, Detroit, MI 48242, USA.

What are the operating hours of Alamo Rent A Car - Detroit Metro Airport?

Alamo Rent A Car - Detroit Metro Airport operates 24 hours a day, every day of the week.

Brand Certified Facts from Alamo Rent A Car - Detroit Metro Airport (DTW)

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