Advance Auto Parts

3.9
409 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 15531 Grand River Ave in Detroit offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
15531 Grand River Ave, Detroit, MI
48227, United States

Hours

Reviews

3.9
409 reviews
5 stars
182
4 stars
105
3 stars
63
2 stars
22
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported rude behavior and poor service experiences.

Product Availability

Customers expressed frustration with the availability of parts, noting instances of incorrect stock information and unfulfilled online orders.

Store Hours

Several reviews highlighted issues with the store's operating hours, including instances of the store not opening on time or closing early.

Pricing

Customers noted that prices were often higher compared to competitors, leading some to prefer shopping elsewhere.
  • DS
    Dell Sanders
    Jan 5, 2026
    4.0
    I'm glad I brought somebody with me (being that I'm a female and handicapped). I needed a new battery and didn't know they no longer switch them out for you.
  • ID
    Imani Dixon
    Nov 25, 2025
    5.0
    Mark the owner is amazing! He was so helpful with helping me find the right parts and took extra time to help me price match the other stores. He was a blessing. Thank you mark!l (:
  • DW
    Derrel & Meg Watt
    Nov 10, 2025
    4.0
    I called looking for a fuel pump in stock. I was put on hold for a good little while, but it did sound busy in there. They wound up not having it, but the person that picked up was pleasant, helpful, and gave me a price range as a reference in my search. I appreciated that.
  • OC
    Olivia Colbert
    Oct 26, 2025
    1.0
    The store doesn’t close until 8pm on Sunday. I got there at 7:30pm. My boyfriend went in and asked if we could use the plug to see why my engine light is on in my car. Lady was rude as hell per usual. Talking about ‘it’s too late, NOPE”. Like huh? Just say you lazy as hell and don’t want to do your job. The customer service is lacking heavy. Why even apply for a job to not help the customers? Didn’t know yall were paying them to be rude as hell to people and not help them when clearly the store is open for another 30 minutes.
  • JW
    Jason Williams
    Jul 31, 2019
    1.0
    Did not answer any of my questions and suggested I take my car to a shop.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*