Enterprise Rent-A-Car

Reviews

• MH

  mike hamdi

  4 days ago
  1.0
  Very bad experience I booked a vehicle and I got a confirmation for an emergency i came in the morning to pick up the vehicle and they said we don’t have one do not count on this company that confirmation means nothing
• MS

  Mohammed Shamlan

  6 days ago
  1.0
  I had a very disappointing experience with Enterprise. I made a reservation for a van on April 24, and my booking was confirmed a month in advance. However, when I arrived, I was told that no vans were available and was given a Hyundai Tucson instead. This is not an equivalent replacement. I specifically booked a van because I needed the space for my family and luggage. A smaller SUV does not meet those needs. What’s most frustrating is that there was no prior notice, no proper explanation, and no real effort to offer a suitable solution or compensation. This situation caused inconvenience and stress, especially after planning ahead. I expected much better service from a company like Enterprise. I hope the company takes responsibility and improves how they handle confirmed reservations in the future.
• AC

  A Che

  Apr 21, 2026
  5.0
  My overall experience here was amazing from my pick-up to my return the front desk associate Johnny helped me with everything I needed he answered all the questions that I was going to ask him before hand he move in a fast pace matter so you will be in and out with the car you want in a matter of time, will be back again!!!!! Highly recommend!!!!!
• AC

  Any Chuggins

  Apr 19, 2026
  1.0
  Never rent from these jokers. Don't ruin your trip, rent with anyone but them.My reservation canceled same day of pick up. Things didn't go as planned at checkout in morning, went to move money around for the $300 hold, etc.. Went back no rental available Enterprise, do better, Employ people who actually care about their job, not a crew full of misfits. They LIE LIE LIE. You ruined my trip, watch out, I live in the neighborhood you work, guaranteed I will see you again!!!!!!! But I will keep the reviews coming. Should have messed with some other ignorant customer, but me. Now I have all this extra time......
• JL

  Justine Gates Lockwood

  Apr 9, 2026
  5.0
  My experience with this enterprise company in Michigan was really an awesome and heartfelt experience for me. After being rear ended on the freeway on my way to a funeral. This enterprise made sure that I received the car to make it back home to Cleveland safe. Thank you enterprise.

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