Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Dearborn, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Greenfield Road location today.
Location
Hours
Reviews
4.1
1,029 reviews
5 stars
654
4 stars
126
3 stars
70
2 stars
35
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Bobby, Mo, and Lorenzo.
Reservation Issues
Numerous complaints about confirmed reservations not being honored, leading to significant inconvenience and frustration for customers.
Vehicle Condition
Several reviews highlighted issues with the cleanliness and maintenance of the rental vehicles, including reports of dirty interiors and unpleasant odors.
Mixed Experiences
While some customers had positive experiences, others reported severe dissatisfaction, indicating inconsistency in service quality across different visits.
Management Response
There were complaints about unresponsive management and lack of accountability in resolving issues, contributing to customer frustration.
- DADavid ArnoldNov 9, 20255.0Needed a van for an emergency trip. The staff was helpful and friendly.
- ABAdam BNov 7, 20254.0I had a great experience renting from enterprise on greenfield in Dearborn. They are always professional.
- LCLauren ChatfieldNov 4, 20255.0Wonderful experience from this location! Car was clean and ran smoothly. The staff is all so friendly and helpful. Will definitely be renting from them again next time!
- SASup AlshebliOct 22, 20255.0I have been to other locations and the workers there weren’t very professional but here at this location Bobby was very helpful and very nice and took everything into consideration I really appreciate the amazing customer service.
- SIShadi IsleemOct 21, 20255.0The best customer service ever. Thank you Bobby, Ali, Luke they are awesome.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Dearborn offer?
Enterprise Rent-A-Car provides a wide range of vehicle rentals including cars, vans, luxury cars, and offers airport pick-up services.
Where is Enterprise Rent-A-Car located in Dearborn, MI?
The Enterprise Rent-A-Car is located at 4950 Greenfield Rd, Dearborn, MI 48126.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on weekends and what are the hours?
On Saturdays, Enterprise is open from 9:00 AM to 2:00 PM and on Sundays from 10:00 AM to 1:00 PM.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Dearborn?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/mi/dearborn-greenfield-rd-2055.html.
What payment methods are accepted at Enterprise Rent-A-Car in Dearborn?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Dearborn provide discounts for active military members?
Yes, Enterprise offers discounts for active military personnel.
Are there any nearby public places where I can shop while renting a car from Enterprise?
Yes, Dollar General and Dearborn Foods supermarket are nearby, offering convenient shopping options during your visit.
What nearby dining options are available close to Enterprise Rent-A-Car in Dearborn?
Nearby dining includes Capri Italian Bakery, 3 Nicks Sports Bar, and El Baik Lebanese restaurant, great for meals before or after your rental.
Are there any nearby services for vehicle care near Enterprise Rent-A-Car?
Yes, Greenfield Auto Spa offers auto detailing, car wash, and window tinting services close by for your convenience.