Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Dearborn, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kean Street location today.
Location
Hours
Reviews
4.3
415 reviews
5 stars
288
4 stars
47
3 stars
21
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Kayla and Allie for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of booked vehicles and miscommunication regarding rental terms.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service, discrimination, and unexpected charges, leading to a divided perception of the location.
Cleanliness and Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, although there were isolated complaints about specific cars.
- RBRayna BurkhartJan 5, 20261.0This place rented my husband a car last week that absolutely reeks of cigarettes. When I 1st got in the car it smelled awful and halfway to our destination it started turning my stomach. Today he had a work trip that is 3 hours away, he says the smell is so bad that it is making him sick as well. What a horrible service, they didnt even bother to cover up the stink and there is a no smoking sticker right on the dash board to be ignored. This isn't just a little cigarette stink that would go away with an open window, it is a sickening stink that has persisted for a full week. So disgusting. Make sure you check any car that you rent if you are a non smoker. What a horrible rental company.
- MSM SHWEHDIJan 5, 20265.0Johnny was amazing Smooth and easy for my family.
- LLLea LeaDec 22, 20255.0Johnny was extremely welcoming an helpful. Very knowledgeable Great job
- HLHiram LeonDec 6, 20255.0Exelente servicio
- CMClaire MinnebooDec 4, 20255.0Very helpful and friendly staff. Super fast to get in and out, and the car is clean and great to drive.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Dearborn, MI?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Dearborn?
Enterprise Rent-A-Car is located at 23777 Kean St, Dearborn, MI 48124.
What are the business hours of Enterprise Rent-A-Car at the Kean Street location?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Dearborn?
You can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/mi/dearborn-kean-st-2021.html or by calling +1 313-277-1122.
What payment options are accepted at Enterprise Rent-A-Car in Dearborn?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Are there any special discounts or services offered by Enterprise Rent-A-Car in Dearborn?
Yes, Enterprise offers discounts for active military members and is recognized as a woman-owned business.
What nearby places can help me fill up or service my rental car?
Nearby fuel and service options include Eagle Oil gas station and convenience store, and Liberty Automotive for automotive repairs and tire services.
Are there other car rental agencies near Enterprise Rent-A-Car on Kean Street?
Yes, Hertz is a nearby car rental agency offering truck rentals as well, which provides alternative options for vehicle rental in the area.
What local amenities are nearby for convenience during my rental period?
You can find Citizens ATM for banking needs and Bob Evans restaurant, an American theme restaurant, nearby for dining options.
Can I explore local attractions or services near Enterprise Rent-A-Car in Dearborn?
Yes, nearby you have access to various real estate services such as Joe Darwish and ReMax Team 2000, as well as health services including Dearborn Internal Medicine and Ascension Providence Hospital Consultants in Cardiology.