AutoZone Auto Parts

4.0
361 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Schaefer Road in Dearborn, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dearborn, MI or call us at (313) 846-0553.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5801 Schaefer Rd, Dearborn, MI
48126, United States

Hours

Reviews

4.0
361 reviews
5 stars
219
4 stars
47
3 stars
29
2 stars
10
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some employees received praise for their helpfulness, others were criticized for being rude and unprofessional.

Staff Knowledge

Many customers noted that staff members were knowledgeable and able to assist with their inquiries, although there were instances of inexperienced employees.

Wait Times

Customers frequently reported long wait times for service, both in-store and on the phone, leading to frustration.

Product Availability

Several reviews mentioned issues with product availability, with customers often finding that the items they needed were out of stock.
  • ZB
    ziad bazzi
    3 days ago
    1.0
    I went couple times to charge my battery which I bought from there 6 months ago. And they always tell me that the charge is not working. Seems like they r too lazy to do the work.. going somewhere else for future business
  • RI
    Rimon I
    5 days ago
    1.0
    It’s 8:54pm and there closed
  • MM
    Moe M
    Jan 4, 2026
    5.0
    AutoZone provides excellent customer service. The staff is professional, knowledgeable, and always willing to help. You can tell they know what they’re doing.
  • MB
    Moe B.
    Dec 31, 2025
    5.0
    Tai came out in the middle of a blizzard to help me replace my windshield wipers. I recommend this Autozone location to all family and friends because of the outstanding customer service and help by Mr. Tai.
  • BN
    Brick Nelson
    Dec 27, 2025
    5.0
    I spoke to a gentleman(Leja?) and he was so damn helpful! Got me the right windshield wipers because I just didn't know, he was very efficient, he didn't get frustrated . This was a bit out of our way but I would make the trip again just to have such great customer service!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 8:00 AM to 9:00 PM Monday through Saturday.

Does AutoZone Auto Parts have different operating hours on Sundays?

Yes, on Sundays, AutoZone Auto Parts operates from 9:00 AM to 8:00 PM.