Advance Auto Parts

4.2
261 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3845 S Telegraph Rd in Dearborn offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3845 S Telegraph Rd, Dearborn, MI
48124, United States

Hours

Reviews

4.3
260 reviews
5 stars
158
4 stars
54
3 stars
22
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.

Knowledgeability

Several reviews highlighted the staff's knowledge and ability to assist customers with their needs, although there were instances of employees lacking product knowledge.

Product Availability

Many customers noted that the store generally has the parts they need in stock, contributing to a positive shopping experience.

Store Environment

Some reviews mentioned issues with the store's atmosphere, including complaints about cleanliness and the professionalism of staff.
  • JL
    Jackie Leee
    Dec 19, 2025
    5.0
    The employees here are absolutely amazing and wonderful people. Every time I come in they are pleasant and very knowledgeable and a joy just to talk to! I go out of my way just to come here because of the quality of customer service here!
  • LL
    Leon E. Manasseh (LEMANA7)
    Dec 6, 2025
    5.0
    Mary & Her coworker was very patient with me.In helping me with making my purchase.
  • RS
    Rose Steele
    Sep 25, 2025
    2.0
    There computers were down. So I really don't know.
  • AA
    Arhum Arshad
    Jul 23, 2025
    1.0
    I called and asked if they had their scanner, said yes. Drove there, they magically didn’t have it anymore
  • JJ
    Jacob Jolley
    Jul 18, 2025
    1.0
    The guy that's wearing heelys wearing eyeliner didn't even know what a fuel filter wrench or easy connect wrench was nor did the lady working with him i thought he was off but I don't judge. A couple days later my brakes start making noise. Go by for for t55 socket for my front brakes well I had my kid diagnose if the sound was coming out the front or back so I got it wrong the first time. Little did teenage dirt bag In his 40s know I sent my wife in to get the back pads right after we left. He was talking shit to the parts delivery guy about me🤣 . I only stopped here the second time because I live so close. I will go back just to see what little Rockstar has to say to my face but will never purchase anything here again also no ac in the store on top of the chick working with him just sitting at the doors smoking me and my some were in the store for a good min before they came in had to finish that cig. Also on the first visit I asked to check and see if all the 02 sensors were the same on my Yukon which i was pretty sure of it already researched it a good bit seeing I usually work on older models. He interrupted me and the gal working there saying no there different for sure. After she loudly said yesir there all the same he quickly sped off on his heelys🤣 neither of them have a clue what's going on but at least the lady tried eyeliner just likes to think he knows it all

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*