Gerber Collision & Glass

Reviews

• BK

  Ben Klein

  Oct 15, 2025
  1.0
  Took our car in for an insurance repair after a minor fender bender. The repair took a little longer than estimated but was done in a fairly reasonable time. However, when we picked the car back up and got home, we noticed the unlock button on our remote was completely broken and punched through into the inside of the key casing. We called back the next morning and the manager Sidney tried to tell us it was “normal wear and tear” but claimed he’d check with our insurance and see if they’d cover it. After several weeks and us calling three or four time we were still no closer to getting our remote fixed. Now we can’t unlock our car and Gerber is refusing to acknowledge their fault in breaking the fob. I find it highly suspicious that they didn’t even mention it to us when we picked up the car, like they were just hoping we wouldn’t notice or something. We even wrote to the corporate complaint number and they still refused to do anything to fix it. Take my advice and don’t bring your car here unless you want it returned in worse condition than you left it. I guess their “guarantee of complete satisfaction” only applies when they feel like it.
• LM

  Lluvia Morales

  Aug 8, 2025
  5.0
  Good prices, good and fast services
• MM

  Marina McKeough

  Oct 25, 2022
  5.0
  Jay and Bri are great to work with, they are super friendly and caring. The estimate on my vehicle was done and sent to my insurance quickly. Unfortunately, my car was totaled but Jay helped me a lot with my communication with the insurance company to make sure I got a great value for my vehicle! Although it is not the closest Gerber location or body shop near me and I hope it is not necessary but if need be, I will be back!
• AH

  Aaron Holland

  Feb 5, 2020
  5.0
  Highly recommended. Our very clean 2012 Grand Cherokee was in a minor rear end collision and we were led here by Progressive. Gerber did a superb job on the Jeep and made it look as good as new. From start to finish, everyone we dealt with was friendly, informative and extremely helpful. As unfortunate as the accident was, these guys did everything for us that I could have asked for. Progressive provided a rental car while the Jeep was being repaired and we were even able to leave the rental at Gerber after picking up the Jeep. Thanks guys!

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