Enterprise Rent-A-Car

4.2
895 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Clinton Township, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hall Road location today.

Location

Enterprise Rent-A-Car
20650 Hall Rd, Clinton Township, MI
48038, United States

Hours

Reviews

4.2
895 reviews
5 stars
630
4 stars
84
3 stars
32
2 stars
36
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff members, particularly highlighting individuals like Brenden, Scott, and Jesica for their exceptional assistance.

Vehicle Availability

Numerous reviews indicated issues with vehicle availability, including reservations being canceled last minute or not having the specific vehicle type reserved.

Cleanliness

Several customers reported receiving vehicles that were not adequately cleaned, with complaints about crumbs, sticky surfaces, and unpleasant odors.

Communication Issues

Customers expressed frustration over poor communication regarding reservations, vehicle availability, and long wait times for phone support.

Mixed Experiences

While many had positive experiences, there were significant complaints about unprofessional behavior from staff and unresolved issues, leading to a lack of trust in the service.
  • PL
    Peter Lanc
    6 days ago
    4.0
    Great service in macombe office
  • ML
    Myung Lee
    Nov 8, 2025
    5.0
    They provided a nice car and friendly customer service. I would be back when I need a rental car.
  • RY
    Ryan Yousif
    Oct 29, 2025
    1.0
    I had a reservation here for a few weeks after another Enterprise location told me they didn’t have the vehicle class I had reserved. The reservation was for a trip in July. I called twice in advance to confirm they would have the vehicle and asked specifically if it was a Grand Wagoneer L and not just a Wagoneer L. Both times, I was told yes. When I arrived for my reservation, the vehicle available was a standard Wagoneer L, not the Grand model I had reserved and confirmed. This was frustrating, especially after confirming multiple times in advance. It feels like a pattern of over-promising on specific vehicle types just to get customers on site. I am glad I had a backup reservation at the Troy location. I hope Enterprise improves the accuracy of their vehicle availability and communication with customers.
  • JS
    John Schloss
    Oct 28, 2025
    5.0
    Very professional and polite service representatives.Would rent from them again.
  • TR
    Tmarie R
    Oct 22, 2025
    1.0
    Picked up a “cleaned” loaner at 9 a.m. apparently their version of clean means leftover crumbs, sticky areas, fur remains from a long haired animal and a surprise from the last renter. By noon, I found red braids stuffed between the seats. Lovely. Called the location, and they said to come swap the car. Got there no cars available. So, they gave mine a quick wipe-down and sent me on my way. Still full of crumbs, sticky but hey, at least the braids were gone. Five stars for effort, zero for execution. Highly unimpressed.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Clinton Township offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is Enterprise Rent-A-Car located in Clinton Township, MI?

It is located at 20650 Hall Rd, Clinton Township, MI 48038, USA.