Need a rental car in Clinton Township, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gratiot Avenue location today.
The majority of reviews highlight exceptional customer service, with staff being described as friendly, helpful, and professional.
Rental Experience
Many customers reported a seamless and quick rental process, with positive experiences during pick-up and drop-off.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, indicating a need for improvement in this area.
Reservation Issues
There were multiple complaints regarding reservation mishaps, including unavailability of reserved vehicles and poor communication.
SO
Steve and Becky Otte
Feb 15, 2026
5.0
Seamless. Everything went so good.
KA
Kenicia Adams-Strong
Feb 12, 2026
2.0
I visit this branch weekly and was told
Today that a car was not Available when I arrived. The new manager Dan’s attitude was truly not desirable. He replied “you need to start letting us know when you’re coming”. I have a reservation made by the agency which allows me to arrive any time after noon. My car was given away and the “best” he could offer was a car that “was promised to someone else, but would arrive in almost 40 minutes”. When I told him I wasn’t able to Wait he curtly stated “it’s not just us. No office in Michigan has any cars!” I never had this problem with the former management. This was truly disappointing. He was very dismissive. I’ll be sending my corporate business elsewhere soon.
CP
Cindy Puente
Feb 11, 2026
5.0
Chloe is an exceptional representative for your company. Very knowledgeable and courteous. I will be returning
DN
Diane Nelson
Feb 3, 2026
5.0
Great staff, who work very well as a team to make the rental process seamless.
AK
Ashley kinyon
Jan 16, 2026
5.0
I cannot say enough amazing things about the service I received at this Enterprise location! Dan and his entire team were by far the absolute BEST I have ever worked with. From the moment I walked in, they were incredibly caring, understanding, and genuinely empathetic about my situation.
During an already stressful time, they went above and beyond to make everything seamless, smooth, and surprisingly pleasant. Their professionalism, kindness, and willingness to help was truly unmatched. I have never experienced customer service like this before!
Because of Dan and his exceptional team, I will absolutely be conducting ALL of my future rental needs through this location. They have earned a loyal customer for life. Highly, highly recommend!
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