Advance Auto Parts

4.5
213 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1206 W 14 Mile Rd in Clawson offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1206 W 14 Mile Rd, Clawson, MI
48017, United States

Hours

Reviews

4.5
213 reviews
5 stars
157
4 stars
29
3 stars
13
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Knowledgeable Staff

Numerous reviews highlighted the staff's expertise and ability to provide accurate information and assistance with automotive issues.

Mixed Experiences

While many customers had positive interactions, some reported poor service or unhelpful staff, indicating inconsistency in customer experiences.

Product Availability

Several customers noted that while the store had a good selection, there were instances of limited inventory or items being out of stock.

Installation Services

Customers appreciated the quick and efficient installation services provided for batteries and other parts.
  • AA
    Angela
    Nov 13, 2025
    2.0
    i purchased a car battery that I knew could not be installed by the store. The associate did not ask about help to my car, but offered a cart to push it because it is ‘heavy.’ While rolling down the bumpy ramp outside, the cart tipped and the battery dropped on the ground. I went back in for some assistance and it was another customer who jumped in to save the day. The clerk did follow the customer out, but it was the fellow customer that assured me the battery was ok AND the customer took it to my car! Never any word of ‘sorry that happened’ or ‘how can I help?’ from the clerk in the store. It’s possible this does not align with store policy, but it fell short of positive customer experience. It would have been nice to offer to take it out, drive near the entry for pickup OR to swap the battery out so I felt confident in the purchase. The helpful customer was so upset (I was a bit embarrassed instead) he said he may not return to that store anymore.
  • MG
    moriah Gray
    Oct 12, 2025
    5.0
    I want to give a huge shoutout to Brandon at Advance Auto for going above and beyond to help me! From the moment I walked in, he was kind, patient, and genuinely cared about making sure I got the help I needed. I came in stressed and unsure about what to do with my car, but Brandon took the time to explain everything clearly, helped me exchange my part, and made sure I left with the right one. What really impressed me was how far he went out of his way — he even had a new part picked up from another store so I could get everything taken care of fast. He didn’t have to do all that, but he did it anyway, and it made a huge difference. You can tell he takes pride in his job and truly cares about his customers. It’s rare to find someone that dedicated, respectful, and helpful these days. Brandon made a stressful situation so much easier, and I’m extremely grateful for his help. Advance Auto is lucky to have someone like him — he definitely deserves a raise and a promotion for the amazing service he provides!
  • MC
    Michael C.
    Aug 30, 2025
    4.0
    Good prices. Great service. Helped find the right air filter and then offered to install it as well. Not an easy task if you had not done it before. Did not hesitate to help. Thanks
  • HH
    Heather
    Aug 25, 2025
    1.0
    Your staff needs to learn how to be nice and caring.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*