Valvoline Instant Oil Change

4.2
347 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Chesterfield.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
33700 23 Mile Road, Chesterfield, MI
48047, United States

Hours

Reviews

4.2
347 reviews
5 stars
229
4 stars
48
3 stars
17
2 stars
17
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, courteous, and professional, with many customers appreciating their helpfulness and willingness to explain services.

Service Quality

While many reviews highlight quick and efficient service, there are several complaints about upselling practices and inconsistent service quality, including issues with vehicle maintenance.

Pricing Concerns

Customers expressed frustration over high prices for services, often feeling that they were charged more than expected, especially compared to competitors.

Training Issues

Some reviews indicate a lack of training among staff, leading to mistakes during service, such as improper installation of parts and upselling unnecessary services.

Overall Experience

Despite some negative experiences, many customers remain loyal due to positive past interactions and the overall convenience of the service.
  • ML
    Mike Lasinski
    6 days ago
    1.0
    Half a quart low mean it is still low. So i Asked to fill it all the way up to the last dot on the dip stick And they wouldn't. Said they put 6 quarts but it didnt show it on the stick. Thanks for shorting me on my oil i paid for. I'll never be coming back to this oil change place again. Pretty back i had to tell u no I'm not starting my truck bcuz their was no oil in it yet and theyre response back was oh yeah. Like come on. Do your job right b4 you screw someone's vehicle up.
  • TT
    TravelingTrashPanda
    Nov 6, 2025
    5.0
    They are always nice. I’ve never had any problems with them or anyone there. They really do a great job and they are all usually very kind in my experience.
  • JR
    Janice Reha
    Nov 4, 2025
    5.0
    Dan was very helpful courteous and knowledgeable. Excellent service.
  • NS
    Natalie Stepanenko
    Oct 29, 2025
    5.0
    Very kind staff! Got an oil change. They offered my regular maintenance suggestions without pressure. The staff completed my safety inspection while I waited in like to enter the bay to speed the visit up. Have come to this location many times and will come again!
  • KB
    Kendall Bourcier
    Sep 29, 2025
    2.0
    Brought my husband’s car in today for an oil change because he was well overdue. Most of the service staff were super nice, but I did NOT appreciate getting lectured by a 20 year old kid about how often I should be getting my oil changed. He came up to my window, no niceties, just started grilling me on if I had gotten the car serviced before and being downright condescending about how frequently the oil needs to be changed. I’m not a 16 year old kid with her first car, I’m a married woman with two kids. I can guarantee he would never have spoken to my husband that way but felt comfortable because I’m a woman.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Chesterfield offer?

Valvoline Instant Oil Change provides quick, 15-minute stay-in-your-car oil changes and a range of preventive vehicle maintenance solutions for all types of vehicles.

What are the operating hours of Valvoline Instant Oil Change in Chesterfield?

The store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on November 27, 2025, and December 25, 2025, for holidays.