Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to accommodate and communicate effectively.
Quality of Work
Many reviews noted the thoroughness and quality of repairs, with customers expressing satisfaction with the diagnostic processes and the honesty in assessments.
Pricing Concerns
Some customers expressed dissatisfaction with perceived high prices and instances of price gouging compared to other local shops.
Convenience
The business was commended for its convenient services, including quick turnaround times, pick-up and delivery options, and accommodating emergency repairs.
LK
Larry Krisniski
Nov 26, 2025
5.0
Excellent service and administrative personnel were very knowledgable and helpful in servicing my needs.
JA
Janice Anderson
Nov 18, 2025
5.0
honest and hardworking group of people.
TD
Tom Dettling
Nov 4, 2025
5.0
I was taken of.in a timing manner.explaning what the trouble was about my E engine light saying on. And the prices and how long it will take. Satisfied with the good service.
JB
Jerry Bridges
Oct 31, 2025
4.0
I used Palmer Auto service for the 1st time on Thursday 10/30/25 to get an oil change and air cleaner filter. Their service was quick and easy to use with reasonable costs. They offered rides if needed. I was very pleased with their service and would recommend them.
TR
Teresa Reynhout
Sep 10, 2025
5.0
The battery on the Ford Explorer was functioning intermitently, making it difficult to determine the cause of the vehicle not starting. Palmer discovered and fixed the problem. We also had a thorough diagnostic check of the vehicle which allowed us to plan for future maintenance. We are pleased with the level of care and service we received and would recommend Palmer to others.