AutoZone Auto Parts

4.1
435 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone 17 Mile Road in Cedar Springs, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cedar Springs, MI or call us at (616) 696-0075.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3670 17 Mile Rd, Cedar Springs, MI
49319, United States

Hours

Reviews

4.1
435 reviews
5 stars
243
4 stars
101
3 stars
32
2 stars
21
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff, with specific mentions of employees going above and beyond to assist.

Product Knowledge

While some employees were noted for their knowledge, several reviews indicated a lack of automotive expertise among staff, leading to frustration for customers.

Mixed Experiences

Customers reported a wide range of experiences, from excellent service to very poor interactions, highlighting inconsistency in service quality.

Stock Issues

Several reviews mentioned problems with stock availability and receiving incorrect parts, leading to dissatisfaction.

Store Cleanliness

The store was generally described as clean and well-managed, contributing positively to the shopping experience.
  • AK
    Alicia Kohn
    Dec 15, 2025
    5.0
    Huge shoutout to the commercial associate, Felicia! She has gone above and beyond for me. Made sure the part I needed urgently got to me in such a professional manner! And this hasn’t been the first time, she’s saved me a multiple times now. I have nothing but great things to say about her. That girl deserves a raise.
  • KB
    Katy Bengel
    Dec 13, 2025
    5.0
    Great experience! Helpful and had the three items I needed. Thank you, Chris, for your excellent customer service.
  • PT
    Paul Twyman
    Dec 3, 2025
    4.0
    My go to for auto parts and fluids.
  • CW
    Christine Weigand
    Nov 21, 2025
    5.0
    The employee was polite and helpful in finding product I was looking for.
  • LQ
    Luke Quinn
    Nov 20, 2025
    1.0
    Just left the store to get a simple part. There is two men behind the desk and they were cordial enough, but unfortunately there is a woman going on and on and on and on while on the phone with somebody cussing up a storm and yelling at someone about not being able to go and get ice cream the day before. When I brought out the concern that this is unprofessional in front of customers, nobody batted an eye. Absolutely insane to be in front of customers on a work phone, talking like that. If the owner sees this, get rid of this employee. It makes you look foolish for hiring someone so ignorant.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Cedar Springs, MI?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Cedar Springs offer in-store pickup and same-day delivery services?

Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.