Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 17 Mile Road in Cedar Springs, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cedar Springs, MI or call us at (616) 696-0075.
Mixed reviews on customer service; while some praised helpful and knowledgeable staff, others reported unprofessional behavior and lack of assistance.
Product Knowledge
Several customers expressed frustration with employees' lack of automotive knowledge, leading to incorrect part sales and inadequate assistance.
Store Environment
The store environment received positive remarks for cleanliness and organization, though some locations were noted as understaffed.
Pricing Issues
Customers highlighted concerns about pricing, with some finding parts overpriced compared to competitors.
Positive Experiences
Despite negative feedback, many customers shared positive experiences with specific employees who provided exceptional service.
PT
Paul Twyman
4 days ago
4.0
My go to for auto parts and fluids.
CW
Christine Weigand
Nov 21, 2025
5.0
The employee was polite and helpful in finding product I was looking for.
LQ
Luke Quinn
Nov 20, 2025
1.0
Just left the store to get a simple part. There is two men behind the desk and they were cordial enough, but unfortunately there is a woman going on and on and on and on while on the phone with somebody cussing up a storm and yelling at someone about not being able to go and get ice cream the day before. When I brought out the concern that this is unprofessional in front of customers, nobody batted an eye. Absolutely insane to be in front of customers on a work phone, talking like that. If the owner sees this, get rid of this employee. It makes you look foolish for hiring someone so ignorant.
JH
Joe H
Oct 21, 2025
1.0
Your website sucks I won't shop here because of it
JA
John Van Abbema
Aug 27, 2025
5.0
Trendy village. Nice view of the bay. Beers were nice.