Advance Auto Parts

4.0
242 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4177 17 Mile Rd NE in Cedar Springs offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4177 17 Mile Rd NE, Cedar Springs, MI
49319, United States

Hours

Reviews

4.0
241 reviews
5 stars
128
4 stars
42
3 stars
36
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers reported mixed experiences with staff knowledge, with some praising helpful and knowledgeable employees while others criticized a lack of expertise.

Customer Service

There are numerous complaints about poor customer service, including rude behavior and long wait times, leading some customers to seek alternatives.

Product Availability

While many customers appreciated the store's inventory and ability to find parts, others experienced issues with incorrect orders and stock availability.

Store Environment

The store is generally described as clean and organized, but some customers noted slow service and unprofessional behavior from staff.
  • JH
    Jim Hessler
    Jan 3, 2026
    3.0
    I was not greeted or even spoken to upon arrival. The person at the counter was busy on the computer, but shouted to someone in the back to come up - presumably to help me. The person from the back did help me, but I felt like I was a distraction from what they really wanted to do.
  • SM
    Sharlene Mosher
    Dec 4, 2025
    1.0
    We ordered our part online, gave them well over the 30 mins it requested and they had no clue that I even ordered hours later. Everything would have been fine if we didn't hear "I'm only a worker, idk what to do!" "The manager will help u when he's done on the phone, I'm only a worker" the manager was on the phone for multiple minutes and my order indeed came through before the manager even got off the phone. The prices are great but the employees know nothing about anything especially cars though!
  • RV
    Rick Vandecar
    Dec 1, 2025
    5.0
    They had what I was looking for
  • DS
    David Slater
    Nov 29, 2025
    5.0
    The store was clean and the staff were friendly and helpful. Got an excellent deal on some closeout items and an overall bargain on what I came in for. Highly recommended friendly store
  • NP
    Nathan Perkins
    Sep 29, 2025
    5.0
    Brian was beyond helpful in every sense of the word!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*