Enterprise Rent-A-Car

3.9
234 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cadillac, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cadillac location today.

Location

Enterprise Rent-A-Car
1815 N Mitchell St, Cadillac, MI
49601, United States

Hours

Reviews

3.9
234 reviews
5 stars
136
4 stars
32
3 stars
13
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Ryan and Austin for their professionalism and assistance.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding confirmations.

Vehicle Condition

While some customers reported clean and well-maintained vehicles, others noted issues such as dirty interiors and mechanical problems.

Mixed Experiences

Overall experiences varied significantly, with some customers expressing satisfaction and others reporting frustration with service and policies.
  • TK
    TOM K
    Jan 6, 2026
    1.0
    Nice car 2025 with 20k. The tire were horrible, just not for snow. You get these southern cars up here in michigan and thay don't have all taran tires. Thay are just plain dangerous on michigan roads. I consider this a serious safety concern.
  • DC
    David Cleaves
    Jan 6, 2026
    5.0
    They were very helpful and accomodating.
  • RK
    Restful Knight05
    Dec 30, 2025
    4.0
    Ryan was the gentleman that helped me get set up in the vehicle I rented from 12/26/25 - 12/29/25. Im beyond pleased with the extremly professional help I received from him with my numerous questions I had. Solid 8/10 experience. Id give it more but my complaints were for a first time renter I didnt know about the security deposit nor was i told on the phone when I originally called to ask which would've been helpful to know before hand. As far as the car itself goes it was very nice. Super clean, no garbage or any stains or gross stuff. However the wipers were not great. Which isnt a huge issue for me but it rained our entire drive back and the wipers were not helping hardly at all. But id still say Ryan's professional help with everything and making my overall experience with enterprise very well. Id definitely recommend if your looking for something affordable for a little while go eith enterprise of cadillac and if Ryan is there talk with him!
  • RB
    Rachel Phelps (Blue)
    Dec 27, 2025
    5.0
    Very kind and helpful. I'll never go to another place for rentals.
  • JW
    Jessica Witkowski
    Dec 12, 2025
    5.0
    I dealt with some of the greatest guys and girls in the local Cadillac and Orlando office. Our van had some mechanical issues, and everyone was very helpful. HERE IS MY ADVICE: NEVER call the 800 number! The lady I talked to was rude and questioned me about "how fast I was going when the issue happened" and also said "it's just the safety features, you can still drive it" (try driving from Michigan to Florida without cruise control or traction control or any safety feature!) Other than that, it was a great vacation, Enterprise was awesome and I will rent from them again!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Cadillac, MI?

Enterprise Rent-A-Car in Cadillac offers a wide range of vehicles including cars, vans, and luxury rental cars to suit various needs and preferences.

What are the operating hours for Enterprise Rent-A-Car in Cadillac?

The Cadillac location of Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.