American Autoworks Inc.

Reviews

• TB

  THOM BENCIN

  today
  5.0
  Absolutely the best automotive repair shop in southeast Michigan! From the office crew to the maintenance tax everyone is overwhelmingly friendly and does a superb job. I’ve had three vehicles here in the last year and could not hope for a better experience. Each time they surpassed my expectations.!!
• TF

  Tim Frost

  Jan 28, 2026
  5.0
  American Autoworks is by far the best shop I've personally ever been to. They take care of all of their customers and treat them like family. No hassle. No twisting your arm. No upcharging. They take care of your vehicle like it's their own. Hector was nothing short of amazing with helping my wife and me. I truly appreciate all of their hard work and honesty.
• JW

  Jason Watt

  Jan 19, 2026
  5.0
  They have a great service! My wife got into a car accident and they worked with me to find the most cost effective way to get the car repaired. While insurance covered the majority of the repair, the team, Angie and Hector, also found additional problems to make sure the car would perform and look the same way it did before the accident. They are just great people that understand that repairs are expensive but know how to prioritize safety while managing cost! They also work on everything, literally everything! Just folks you can trust, I'll be back, because they are the best!
• KF

  Kayla Frost

  Jan 16, 2026
  5.0
  As a mom of 4 kids safety is my priority. Most places you walk into they tell you what's wrong and tell you a ridiculous price. Didn't even know that was an issue kind of quote. Walked into this shop and greeted with smiles. The customer service there is exceptional. Hector doesn't beat around the bush and be money hungry. He told me what was going on and actually talked to me as a human being rather than another commission he made. I highly recommend American Auto Works. Safety and reasonable prices is what makes this place a go to for everyone!!!
• FJ

  Frankie Joubran

  Jan 13, 2026
  1.0
  I am extremely disappointed with this company’s customer service and lack of accountability. I paid $700 to have my brand new Tahoe tinted, and from the moment I picked it up, there were issues. I immediately pointed out hair trapped in the windshield tint, and I was told it was “just an air bubble” and to give it a few weeks. Two weeks later, nothing improved. I brought the vehicle back and not only was the windshield still defective, but my front window had air bubbles and a chip, and both back windows were peeling—on windows that don’t even roll down. They admitted they would redo the front window, but refused to redo the windshield or issue a refund, despite the fact that I reported the issue the very day I picked up the vehicle. I even reminded them that the call from that day was recorded. Still, no accountability. For a company charging premium prices, this level of customer service is unacceptable. The unwillingness to stand behind their work—especially on a brand new vehicle—is disturbing. I would not recommend this business.

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