Pardiac Towing & Recovery

Reviews

• PF

  p f

  4 days ago
  5.0
  Fast service and fair pricing. They came recommended to me.
• RR

  Ricardo Rosales

  Apr 23, 2026
  1.0
  I called to get my truck towed and the guy on The line was rude. I figured they would calculate the miles for you but he wanted me to do it? Waste of Time.
• PJ

  Pedro Chavez Jr

  Apr 1, 2026
  1.0
  Waited for this company to come tow vehicle when I was having mechanical issues on the highway. Was told they would be out in 30 min after waiting an hour I called Pardiac Towing & Recovery and they said there is no ETA as they were waiting on approval from my insurance company. This didn’t make much sense because I would not have received confirmation if they didn’t accept job through the portal that my insurance company and Pardiac use. So I called my insurance company back, letting them know that they had to approve the job so Pardiac could provide me towing services. My insurance company told me that Pardiac in fact did accept the job and that’s how they were able to send me the text with estimated time. So my insurance company called them back and Pardiac then communicated to them that they were rejecting the job and they did not want to come tow my vehicle? I would not recommend this company for roadside assistance as this was very unprofessional of them.
• JJ

  Jessica Janus

  Feb 14, 2026
  5.0
  The dispatcher guy on the phone that I called was efficient in logging where I was. He didn’t make me feel dumb for not knowing what exit I was at or what direction I was heading. Telling someone on the phone I was going “that way” and I’m by the woods on a busy road probably isn’t the best set of info to work with, but again, he did the most with the info I gave him and had a driver there quick! He got there way faster than the estimate. He was polite and let me sit in his truck out of the cold. I don’t know how long is normal to load a car onto a tow truck during traffic on a highway with cars zooming by all over the place but I have a feeling he did it faster than normal. I still hadn’t collected my thoughts yet and he was done. He was patient and talked to my dad on the phone for directions on what to do with my car. He even gave me a ride to a closer spot so I was off the highway and somewhere safe. These situations aren’t ideal but for as un ideal as a situation like this is, both guys I talked to made it smooth and calm. I hope Im never over an hour away from home and need a tow truck ever again but if I do I hope I need one by exit one twenty something next to a little patch of woods. The drivers name was Thomas. Thanks guys
• JO

  Jake Oliver

  Feb 5, 2026
  5.0
  My son's G6 blew a tire on 96 in Howell at 8:00pm on Wednesday 2/5/26. Pardiac towed the car to Roy's Autoworks Thursday morning. The car was back on the road on Thursday 2/6/26 at 11:00am. Exceptional service in a very challenging industry.

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