Many customers praised the friendly and professional service provided by the drivers and dispatchers.
Response Time
Numerous reviews highlighted the quick response times, often arriving within 20-30 minutes.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing instances of perceived overcharging compared to competitors.
Professionalism
Drivers were frequently described as knowledgeable, courteous, and capable, contributing to positive experiences.
Mixed Experiences
While many reviews were positive, a few customers reported negative interactions, particularly regarding communication and service reliability.
MC
Mark Copland
Nov 8, 2025
5.0
The operator was very nice and helpful.
LM
Larry Marhofer
Oct 24, 2025
5.0
Those guys are always awesome to deal with. Top notch service! Thanks Ben and Matt
AC
Amanda Carpenter
Sep 18, 2025
1.0
I unfortunately had 2 encounters with this company my second one I was not impressed! With the holiday right around the corner, the owner decided to charge me 1k for my suv and trailer attached to my vehicle! The police didn't even charge me for both!
MD
Mike Detmer
Aug 26, 2025
1.0
Charged me $215 to tow my car 150 yards across the street! Extortion at its finest. Call a different company if you need a tow.
CC
Connor Chapman
Aug 20, 2025
5.0
Ryan, the driver, and everyone I spoke to on the phone was very kind and professional. The truck arrived quickly and my car was swiftly hooked up and hauled away.