Belle Tire

Reviews

• NH

  Nicole Hartleb

  Dec 30, 2025
  1.0
  First time I took My 2014 Dodge charger for the oil sensor. I was told it was repaired, charged $180.00 as soon as I drove off from the parking lot. The sensor came back on. I took it back for a second time And I was told it was repaired again and I was charged an additional $90. I finally took it in for the third time which it was finally fixed after the third time, poor service and poor workmanship. I was very dissatisfied with the service and disappointed in their customer service. Another incident I took my vehicle in on December 13, 2025 for a complete oil change on my 2014 Dodge charger (Hemi engine). After getting my car back a couple days later, I got a phone call from Joe telling me they had forgotten to put my front splashguard on my vehicle, but it was OK to drive it like that. So now I’m totally inconvenience in returning the car for the second time which I did on December 20 and when I spoke with Zack, they cannot find the bolts or the splash guard because the guy had locked them up in a drawer, and this person was unable to be reached. Upon leaving my windshield wiper fluid was empty because the indicator light came on. Also, my front left tire was only at 24 psi so apparently whoever worked on my car forgot a number of items. For the third time on December 30 I took my car back to get the bolts put on the front splash guard asked for the oil to be checked. Ask for the tire pressure to be checked and the fluids. When I received my car back after the third time all for the tire pressure indicated a different number. One was 31 was 31. One was 32 and another one was at 30. Therefore, their service here is very unsatisfactory and workmanship too. The service here was a total inconvenience and three times once again for an oil change. Also, they just apologized like it was no big deal. However, it was my time, gas and money. I don’t live in the area, so it was a VERY BIG INCONVENIENCE FOR POOR WORKMANSHIP AND POOR SERVICE!
• MT

  Michael Tiihonen

  Dec 29, 2025
  5.0
  Excellent and fast service. I had to have a tire plugged due to a nail. The service was quick and the service people were very pleasant to work with. I was very pleased and very thankful for the job well done.
• EB

  Emily Bohr

  Dec 28, 2025
  5.0
  My car got a flat while I was running errands for Christmas and their staff were so friendly and helpful! My tire was fixed and good as new in under an hour!
• JH

  Joshua Herr

  Dec 17, 2025
  5.0
  I'm always a big fan of Belle Tire from all the locations I've visited over the years. My local Belle Tire in Brighton on Grand River is simply amazing though. Always prompt service, great communication and I sincerely trust the techs there. Thank you!
• AW

  Alisa Williams

  Dec 14, 2025
  1.0
  I visited the Belle Tire on Grand River in Brighton, MI. for tire replacements on my luxury vehicle. Unfortunately, the employees I interacted with left me feeling dismissed, unsure and resentful. Instead of making me feel like a valuable customer, the staff (Joe) quickly dismissed my questions and input, saying things to the effect of “we’re the experts, and “Ive seen this with your type of vehicle.” While I respect their expertise-that’s why I don’t change tires myself, there is a way to communicate expectations without being condescending or dismissive of the customer's actual experience with their own car. I left the store feeling frustrated and unheard. Customer service is just as important as technical skill, and in this case, the service was severely lacking. Picture includes error notification on my car AFTER Belle Tire replaced all 4 tires at 34,000 miles because the “experts” scared me and made me feel dumb for not considering replacing all 4 when I initially came in to repair a slow leak on 1 tire. When I got in my car I noticed the error message (pictured), and went back into Belle Tire with concerns of the error notification. They immediately dismissed my concern over the issue, and PROMISED me it would “reset on its own in a few miles.” I’ve now driven 58 miles, turned my car off and on several times, still receiving error message. Since I had already paid, they wouldn’t even take the time to look at the error message. Felt like they didn’t care about my safety on the road. I’ll be taking my business to the experts someplace else from now on.

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