Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Grand River in Brighton, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brighton, MI or call us at (810) 220-1041.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or unhelpful.
Staff Knowledge
Several customers noted that staff members were knowledgeable and provided assistance with car issues, but there were also complaints about inexperienced staff.
Efficiency
Many reviews highlighted long wait times and inefficiencies in order processing, with some customers expressing frustration over delays.
Store Management
There are concerns about management practices, with some customers reporting negative experiences related to staff treatment and overall store organization.
Positive Experiences
Despite the criticisms, numerous customers shared positive experiences, particularly with specific employees who went above and beyond to assist.
JW
jordyn weiberg
Dec 12, 2025
5.0
John R was the nicest guy ever! Helped me put on new windshield wipers and helped me find the cheapest option!! BEST GUY EVER!!
DB
Debbie Beyer
Nov 18, 2025
5.0
I received excellent customer service today from both Randy, who answered the phone, and Collin who assisted me. Very nice, young men. It's refreshing to know there are still nice people that want to help.
JF
Justin Foler
Nov 14, 2025
1.0
Long haired dude with tattoos was very rude and unhelpful. Also really offputting when I asked how he was doing and he rudely just said I’m tired. Like okay sounds like you don’t want to work here.
BL
Brad Longoria
Oct 28, 2025
1.0
Waited 10 mins on hold to be told they cant look stuff up on there website. Even though im staring at it as we speak on the phone.
AJ
Andre J
Aug 28, 2025
5.0
Excellent! Went over and beyond. I love this particular store (Brighton). Always going the extra mile to serve customers. I bought a battery last night and although they were not allowed to touch, they were very knowledgeable enough to walk me through it
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours of AutoZone Auto Parts in Brighton, MI?
AutoZone Auto Parts in Brighton, MI is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 8:30 AM to 7:00 PM on Sundays.
Where is AutoZone Auto Parts located in Brighton?
It is located at 1023 E Grand River, Brighton, MI 48116, USA.
Can I pick up my order in-store at AutoZone Brighton?
Yes, AutoZone Brighton offers in-store pickup services for your convenience.
Does AutoZone Brighton provide same day delivery?
Yes, the store provides same-day delivery services so you can receive your auto parts quickly.
What types of products can I find at AutoZone Auto Parts in Brighton?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at the store.
Which brands are available at AutoZone Brighton?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Brighton have social media or online presence?
Yes, you can visit their Facebook page at https://www.facebook.com/129851317128479 and their website at https://www.autozone.com/locations/mi/brighton/1023-e-grand-river.html.
What are some nearby places to AutoZone Brighton that I can visit?
Nearby you can visit Perani's Hockey World, Alux Spa for beauty services, Jet's Pizza for food, and Planet Fitness gym for fitness activities.
How can I use nearby places to plan my visit to AutoZone?
You can combine your AutoZone visit with a workout at Planet Fitness, enjoy a meal at Jet's Pizza, or relax at Alux Spa in Brighton, all within proximity to your auto parts shopping.
Is there public transit or convenient local amenities near AutoZone Brighton?
While specific transit stations aren't listed, AutoZone is near popular spots like Perani's Hockey World and Little Green Apple gift shop, making it convenient to shop and visit nearby attractions.