AutoZone Auto Parts

4.3
451 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Grand River in Brighton, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brighton, MI or call us at (810) 220-1041.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1023 E Grand River, Brighton, MI
48116, United States

Hours

Reviews

4.3
451 reviews
5 stars
295
4 stars
89
3 stars
24
2 stars
7
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or unhelpful.

Staff Knowledge

Several customers noted that staff members were knowledgeable and provided assistance with car issues, but there were also complaints about inexperienced staff.

Efficiency

Many reviews highlighted long wait times and inefficiencies in order processing, with some customers expressing frustration over delays.

Store Management

There are concerns about management practices, with some customers reporting negative experiences related to staff treatment and overall store organization.

Positive Experiences

Despite the criticisms, numerous customers shared positive experiences, particularly with specific employees who went above and beyond to assist.
  • JW
    jordyn weiberg
    Dec 12, 2025
    5.0
    John R was the nicest guy ever! Helped me put on new windshield wipers and helped me find the cheapest option!! BEST GUY EVER!!
  • DB
    Debbie Beyer
    Nov 18, 2025
    5.0
    I received excellent customer service today from both Randy, who answered the phone, and Collin who assisted me. Very nice, young men. It's refreshing to know there are still nice people that want to help.
  • JF
    Justin Foler
    Nov 14, 2025
    1.0
    Long haired dude with tattoos was very rude and unhelpful. Also really offputting when I asked how he was doing and he rudely just said I’m tired. Like okay sounds like you don’t want to work here.
  • BL
    Brad Longoria
    Oct 28, 2025
    1.0
    Waited 10 mins on hold to be told they cant look stuff up on there website. Even though im staring at it as we speak on the phone.
  • AJ
    Andre J
    Aug 28, 2025
    5.0
    Excellent! Went over and beyond. I love this particular store (Brighton). Always going the extra mile to serve customers. I bought a battery last night and although they were not allowed to touch, they were very knowledgeable enough to walk me through it

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours of AutoZone Auto Parts in Brighton, MI?

AutoZone Auto Parts in Brighton, MI is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 8:30 AM to 7:00 PM on Sundays.

Where is AutoZone Auto Parts located in Brighton?

It is located at 1023 E Grand River, Brighton, MI 48116, USA.