AutoZone Auto Parts

4.3
448 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Grand River in Brighton, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brighton, MI or call us at (810) 220-1041.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1023 E Grand River, Brighton, MI
48116, United States

Hours

Reviews

4.3
448 reviews
5 stars
292
4 stars
89
3 stars
24
2 stars
7
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for being rude or unprofessional.

Product Availability

Customers frequently reported issues with inventory accuracy and availability, leading to frustration during visits.

Staff Knowledge

Some staff members are noted for their expertise and willingness to assist, while others lack the necessary knowledge to help customers effectively.

Store Management

Concerns were raised about management practices, with some customers feeling that management negatively impacted the overall service experience.

Positive Experiences

Despite the criticisms, many customers shared positive experiences with specific employees who provided excellent service and support.
  • DB
    Debbie Beyer
    6 days ago
    5.0
    I received excellent customer service today from both Randy, who answered the phone, and Collin who assisted me. Very nice, young men. It's refreshing to know there are still nice people that want to help.
  • JF
    Justin Foler
    Nov 14, 2025
    1.0
    Long haired dude with tattoos was very rude and unhelpful. Also really offputting when I asked how he was doing and he rudely just said I’m tired. Like okay sounds like you don’t want to work here.
  • BL
    Brad Longoria
    Oct 28, 2025
    1.0
    Waited 10 mins on hold to be told they cant look stuff up on there website. Even though im staring at it as we speak on the phone.
  • AJ
    Andre J
    Aug 28, 2025
    5.0
    Excellent! Went over and beyond. I love this particular store (Brighton). Always going the extra mile to serve customers. I bought a battery last night and although they were not allowed to touch, they were very knowledgeable enough to walk me through it
  • BZ
    Bruce Zapor
    Aug 27, 2025
    5.0
    Needed a PCV valve for a 1986 Corvette. Who in Livingston County has that ? Auto Zone Howell ! So grateful.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours of AutoZone Auto Parts in Brighton, MI?

AutoZone Auto Parts in Brighton, MI is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 8:30 AM to 7:00 PM on Sundays.

Where is AutoZone Auto Parts located in Brighton?

It is located at 1023 E Grand River, Brighton, MI 48116, USA.