Business Details
About
RV DealerRV Repair ShopRV Supply Store
General RV is the #1 RV dealer in Michigan. Visit our Birch Run Supercenter and begin your own RV adventure. We offer hundreds of new and used motorhomes, fifth wheels, travel trailers, and campers for sale. Shop our parts store for all your RV parts and accessory needs. Time for service? Schedule an appointment with our friendly and knowledgeable team today by calling 989-624-2047. General RV Birch Run is conveniently located off I-75, so stop by before your next adventure and see how we can help you make more memories.
Location
Hours
Reviews
4.0
1,399 reviews
5 stars
897
4 stars
152
3 stars
67
2 stars
50
1 star
233
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers generally had positive experiences with sales staff, highlighting their knowledge and helpfulness, though some reported high-pressure tactics.
Service Quality
Mixed feedback on service quality; while some praised responsiveness and thoroughness, others reported poor communication and unresolved issues.
Customer Support
Many customers expressed disappointment in post-sale support, citing lack of follow-up and assistance with issues after purchase.
Staff Attitude
Staff were often described as friendly and helpful, but there were instances of rudeness and unprofessional behavior from certain employees.
Product Knowledge
Sales and service staff demonstrated strong product knowledge, which was appreciated by customers during the purchasing and walkthrough processes.
- TBTom Brown4 days ago5.0Installation of previously ordered Kitchen faucet, and missing screw covers were completed correctly and on time. Thank you to Steve Schindler, Lead Service Advisor, for checking that repairs were completed correctly. Birch Run location
- CRConnie RichNov 15, 20251.0Terrible experience.. felt like it was high pressure sales.. had to meet sales man at his desk took 10 min then left.us standing there why they decided on what campers I was "allowed" to see. Couldn't just look around. Must have asked me 30 times when I was buying. Terrible high pressure sales. When I find what I'm looking for i will buy it.
- AGAmy GriemNov 13, 20255.0Gary Huber was awesome!!!! He did a great job of showing us how everything worked and answered all of our questions. He went above and beyond to help us.
- DMDaniel MaclinbirdNov 10, 20251.0Drove 80 mile to this place to look at a 2024 fifth wheel. To start none of there used inventory was cleaned, don't know how they'll sell them as all that I looked at was disgusting. The salesman i was in contact with didn't show up on that Saturday, which is somewhat understandable as things in life happen. The young man that did work with us was very nice...little pushy on getting a sale when all inventory was disgustingly dirty. The 2024 i looked at and came in for, a light in the bedroom ceiling was bluefish so ask if it was a night light. He removed the cover and water came pouring out. Note to you clueless: have your inventory checked out before you try to sell!! I would stay clear of general rv, obviously don't look over or inspect there equipment, which would make me very leary of buying new from them. Terrytown RV in grand rapids is caring quality place to go. And inventory is inspected and tagged so before selling.
- HUHeather UrbanekNov 4, 20255.0Gary and Dave Huber did an amazing job explaining our new camper. They went over everything and more. If they didn’t have an answer they got it before we left. The best was there sense of humor. Thank you guys
Frequently Asked Questions About General RV Center
What are the regular business hours for General RV Center in Birch Run?
General RV Center is open Monday through Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is General RV Center open for online services?
No, General RV Center does not offer online services; all services require direct contact or visit.
How can I schedule service for my RV at General RV Center?
You can schedule RV service by calling (989) 624-2047 as noted in their additional hours text.
What kinds of RV brands are available at General RV Center?
General RV Center offers brands including Coachmen, Dutchmen, Fleetwood, Forest River, Grand Design, Highland Ridge, Holiday Rambler, Keystone, nuCamp, Prime Time, Starcraft, Thor Motor Coach, Tiffin Motorhomes, and Winnebago.
What payment options does General RV Center accept?
They accept American Express, cash, check, Discover, financing, Mastercard, travelers checks, and Visa.
What services does General RV Center provide?
Services include RV finance, insurance, maintenance, parts and accessories, repair, warranty repair, and the 'Keep You Camping' program.
Where is General RV Center located and how can I get there?
General RV Center is located at 12410 Dixie Hwy, Birch Run, MI 48415. They are conveniently located off I-75, making it easy to stop by before your next adventure.
Are there any nearby RV dealerships to General RV Center?
Yes, nearby RV dealerships include Dan Dan the camper man and Trent’s RV Wheelestate, which offer additional options for RV purchases and accessories.
What entertainment options are near General RV Center?
Nearby entertainment includes drive-in theaters like Cinema Hollywood and Emagine Birch Run, great places to visit before or after exploring RV options.
What accommodations are available near General RV Center for out-of-town customers?
Nearby hotels and resorts such as Holiday Inn Express Birch Run (Frankenmuth Area) and Hampton Inn Birch Run/Frankenmuth offer convenient lodging options for visitors.