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Johnson's Automotive Repair

About

Auto Repair ShopBrake ShopSmall Engine Repair ServiceAuto Parts & AccessoriesOil Change Service StationTire ShopTransmission ShopTruck Repair Shop
Johnson's Automotive Repair is a local, family owned auto repair business, founded on honesty and integrity. We are committed to providing the Big Rapids, MI area with the best brake repair, shocks & struts, engine replacement, and everything in between. We repair all makes and models of vehicles. Visit us at Johnson's Automotive for your next oil change. You will be greeted by our friendly and informative service writers, and experience world-class customer service. While your car is on our lift, our technicians will watch for other areas you may want addressed. There is no more need to be taken by surprise auto repairs. Our team is looking out for you. Whether you need a set of new tires or transmission repair, we can help.

Location

Johnson's Automotive Repair
1305 North State Street, Big Rapids, MI
49307, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.